What are the responsibilities and job description for the NEMT Dispatcher position at Care On Wheels?
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*** Previous experience in planning ***
*** and dispatching Routes/Runs to ***
*** drivers is is a must ****
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JOB RESPONSIBILITIES:
To provide a necessary service and acts as an important liaison between the clients, medical facilities, patients, company's drivers and office staff. Plans and schedules the driver's routes and often answers all phone calls pertaining to our services and stays in frequent contact with the drivers to ensure that we deliver safe and on time services. Must treat all callers with the highest level of customer service while representing Care On Wheels commitment and values. The dispatcher will take on various office tasks as needed as well. Your main objective is to get every patient to his/her appointment on time and efficiently.
JOB REQUIREMENTS:
- Previous experience in planning and dispatching Routes/Runs is a must
- Minimum High School Diploma / GED
- MS Office (Word, Excel)
- Familirity with Technology and Internet
- Ability to estimate/calculate Time and Distance
- Familiarity with Genesee County area and roads
- At least 3 year Dispatcher experience
- Ability to schedule Clients with Driver's to get them to their destinations ontime
- Must have the ability to multi-task and handle all situations in a professional manner
Job Type: Full-time
Pay: $350.00 - $500.00 per week
Schedule:
- 8 hour shift
Experience:
- Dispatching: 3 years (Preferred)
Work Location: One location