HEALTH PROMOTION & OUTREACH EDUCATOR

Essential Job Responsibilities

Outreach and Navigation with High Risk HIV Negative Clients

• Conducts HIV prevention-themed chats via online dating application (Grindr, Scruff, A4A, etc.) that the target population accesses

• Assists Health Promotion and Testing Counselors with outreach at regular HIV testing sites and special community and health center testing events

• Responsible for consistent condom distribution to pre-assigned locations and community events as assigned

• Helps identify and recruit sites and events where applicable target populations gather, and participates in presentations to venues and events frequented by target population

• Helps clients access health and social resources (medical care, interventions for at-risk negatives i.e., substance abuse, IDU, behavioral health counseling, PrEP/PEP, and more) 

Health Education

• Promotes the importance of outreach, linkage and retention activities within the agency’s comprehensive HIV program

• Participates in all mandatory and required trainings by the center and/or funding sources

• Engages in the development of educational and marketing materials for the health center social media platforms and targeted population

Documentation, Compliance and Quality Assurance

• Maintains timely, accurate, legible documentation according to center and funder requirements

• Maintains logs and screenshots for all face-to-face outreach, HIV prevention-themed chats, and condom distribution. 

• Complies with all data entry and forms submission requirements.

• Provides ongoing progress report on project deliverables (face-to-face and internet outreach, condoms distributed, referral follow-ups, etc.)

• Attends all required trainings and meetings as assigned.

• Engages in on-going learning on the latest scientific findings/advances in the field of HIV, Hep C, STIs, PrEP /PEP, HIV treatments and prevention

• Must be familiar with agency’s services and programs available to clients that include, but not limited to - medical care, behavioral health, dental care, case management, housing, etc. 

Culture of Service: 3 C’s

Compassion

• Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.

• Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.

Competency

• Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered..

Commitment

• Takes initiative and anticipates internal or external customer needs by engaging them in the health improvement process and following up as needed

• Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided

Safety

Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines.

Understands and appropriately acts upon the assigned role in Emergency Code System.

Understands and performs assigned roles in the organization’s Continuity of Operations Plan (COOP).

Contact Responsibility

• The responsibility for external contacts is frequent and important.

• Clients interviewing 

Physical Requirements

• Constant talking in person, talking on the phone, talking on Zoom, Teams and other platform events.

• Hearing/ visual acuity. 

• Frequent walking, sitting and bending. 

• Occasional standing, driving and climbing are required. 

• Work is performed in an office setting, and where clients or potential clients are located.

Other

Participates in health center developmental activities as requested.

Other duties as assigned.