Sober/Recovery Coach

Title:

Sober/Recovery Coach

Summary:

The sober coach provides one-on-one assistance to newly recovering individuals. This role is non-clinical and does not include treatment, assessment and/or clinical evaluations of clients. It involves developing a relationship of trust that builds clients' resilience, hope, recovery skills, and connects them to better future. The sober coach will support clients in finding and developing the recovery goals by providing skill building, based on personal strength, supports and resources to aid them in order to achieve those goals.

Supervisor:

Lead Housing Case Manager

Salary/Status:

Professional, full-time, regular, and exempt status

$40,000 to $43,000 based on education and experience

JOB REQUIREMENTS

Education and Experience:

An Associate degree in behavioral science (psychology, social work, guidance & counseling, etc.), and one year of full-time work experience in sober/recovery coaching and case file management.

Three years of full-time work experience in substance abuse treatment individual and some group counseling, case file management, database entry, and experience in using or willing to learn to use evidence-based curriculum, preferred.

LCDC coursework or designation a plus!

Skills and Knowledge:

o Good written and verbal communication skills including appropriate reflective listening skills

o Mastery of individual, group, and family counseling skills, including conflict resolution skills

o Excellent organizational skills to maintain rigorous schedules, file and database management, and treatment planning expectations

o Assessment and treatment planning skills

o Basic Microsoft Office Skills or a willingness to learn Outlook, Work and Excel within the first 60 days of employment (online classes are available through CRR)

o Basic knowledge of online telehealth applications, or a willingness to learn and meet basic expectations within the first 60 days.

o Knowledge of substance abuse, treatment resources, and can teach this knowledge to others

o Knowledge of the counseling process, methodologies, and treatment approaches

DUTIES

Job Tasks

o Support clients in finding and developing the recovery goals by providing skill building.

o Refer clients to other agencies to receive additional needed services not offered by CRR including and ensure follow-up of accessing those services as appropriate.

o Complete and maintain accurate client files consistent with funding and program guidelines, including written needs assessment, client progress notes, goal attainment plans, urinalysis logs, release of information forms, monthly reports to parole/probation officer, etc.

o Schedule, observe, and process client urine specimens to determine drug use status.

o Complete accurate daily and monthly records of client activity in the program to provide data for program evaluation.

o Attend supervisory sessions to receive feedback and direction on job performance.

o Participate in staff meetings for program operations, information, and problem solving.

o Attend training session to improve job knowledge and promote personal development.

o Other duties as assigned.

Program Compliance Expectations

1. Implement policies, best practices, guidance, standards to create framework for effective services.

2. Implement department programming and selected service model.

3. Understand and implements program /department organizational development to increase efficacy, better services, and outcomes.

4. Use and ensure the compliance of all protocols as required by funding sources.

5. Complete and submit timely and accurate documentation; financial/program paperwork, forms, letters, surveys, reports, meeting notes, and all other required correspondence, ensuring it is according to departmental standards.

6. Knowledge of general office practices and procedures and uses them effectively to streamline work.

7. Report to the program supervisor on the overall successes and issues regarding program.

8. Through the Quality Management Program look for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Agency Compliance

1. Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

2. Follow instructions; takes responsibility for own actions; keeps commitments; commits to complete additional work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

3. Read, understand, and follow CRR Policies and Procedures.

4. Maintain appropriate levels of documents regarding files, reports, correspondence, personnel, and financial paperwork.

5. Attend meetings as scheduled.

6. Communicate proactively and professionally with peers and stakeholders through phone and emails.

7. Follow all regulatory requirements for reporting suspected abuse or neglect.

CORE CRR COMPETENCIES

Ethical-Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Leadership-Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others; gives appropriate recognition to others.

Professionalism-Approaches others in a tactful manner; reacts well under pressure; treats other with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Initiative-Volunteers readily; undertake self-development activities; seeks increased responsibilities; takes advantage of opportunities; asks for and offers help when needed.

Interpersonal/Communication Skills-Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to new things; manages difficult or emotional situations; responds timely to client needs; solicits feedback to improve service; meets commitments. Oral Communication -Speaks professionally in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication -Writes clearly and informatively; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively; able to read and interpret written information.

Problem solving-Identifies and resolves problems in a timely manner; works well in-group problem solving situations; uses reason when dealing with emotional topics.

Judgment-Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

How United Way & CRR work together

We provide clients a self-driven process in which individuals and families can reach their personalized goals by offering:

· Tools and resources

· Encouragement

· A helping hand through the process of self-directed behavior change

· Services are based on the belief that individuals and families have their own resolution

Our organization’s mission and culture embody a strengths-based belief that individuals and families are the drivers of change in their own lives.

Job Type: Full-time

Pay: $40,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Sober/Recovery Coaching: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location