Ductless Technical Specialist - Des Moines, IA

At Trane Technologies^TM  and through our businesses including Trane^® and Thermo King^®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home.

We boldly go.

This position is eligible for a Hybrid work schedule and will be based out of our Des Moines, IA, Grimes, IA, or Davenport, IA locations. Flexible work from home options are available.

Job Summary：

Trane has an exciting new opportunity to join our organization as a VRF Technical Specialist. In this position you will be working closely with our contractor customers and internal service fulfillment team to ensure proper installation and startup.  You will also be providing sales support in the application of Trane/Mitsubishi VRF products.

 

Responsibilities: 

• Responsible for VRF post sale product success
• Monitor, measure, and modify process and process measurements to meet customer needs effectively and efficiently.
• Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.
• Build relationships and trust with owners and contracting customers.
• Provide commercial and high-level technical product technical training to district office personnel and customers.
• Responsible for field training of customers in the installation and troubleshooting of VRF products.
• Able to troubleshoot VRF systems.
• Assist customers in the startup and commissioning of VRF systems.
• Participate in Mitsubishi DSG program as a representative for your territory.
• Administration of warranty process and all post sales activity for VRF business.
• Travel to job sites as required. Some overnight travel as needed. 

Qualifications:

• A minimum of 3 years of HVAC technician experience is required.
• VRF technician experience highly preferred.
• Strong communication skills required.
• Knowledge of Commercial HVAC systems required.
• Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred.
• Customer presentation / training skills is preferred.
• Must be able to travel throughout assigned territory.

Base Pay Range: $75,000 - $120,000 /year

Total compensation for this role will include an incentive plan

Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.