Regional Inside Sales Specialist

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary：

As an Inside Sales Specialist, you will be supporting our outside sales team within the district.  You will be responsible to strengthen communication, selling, negotiation, and technical skills to transition to outside sales, if desired.  This position includes sales support from the time of inquiry to delivery, which requires equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. Inside sales specifically focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes to all customers. As you become more experienced, you can support the outside sales force with lead generation, market intelligence, and contact with current customers. The most experienced inside sales specialists may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities.

Responsibilities: 

• Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
• Contact current and potential customers to generate sales.
• Develop, sell, and convert accounts to recurring revenue service contracts.
• Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
• Handle inventory to stocking levels. Ensure the order process is complete and error-free.
• Mentor peers and share standard methodologies with those less experienced as needed.

Qualifications:

• Customer service and inside sales experience preferred.  Ability to understand the need, solve problems, and respond in an efficient manner.
• Strong organizational, time management, communication, and multi-tasking skills.
• A strong knowledge and comfort level with computers.
• HVAC experience preferred but not required.
• High School Diploma or equivalent required. Associate or bachelor’s degree preferred but not required. 

Salary: $75,000-$90,000 plus incentive

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.