What are the responsibilities and job description for the Patient Care Manager position at Career Transitions, LLC?
The Patient Care Manager (PCM) is responsible for the episode of care for the assigned team patient census with a
focus on direct management and leadership of associated team (Clinical Support Specialist & Field Clinicians).
Job Description:
As a Patient Care Manager, you will:
- Responsible for communication & coordination of care needs reported by case managers (driveway calls).
- Ensure schedules are updated, continuity of care for patient episode is present, and that quality care is delivered
by the clinical care team. - Facilitate Case Conference and be responsible for follow-up action related to case conference, stand up, and
stand down meetings. - Coach and mentorship of clinicians and CSS role – including monthly 1:1 session to address development needs
and hold accountable to role specific Key Performance Indicators (KPIs). Support development of new hires and
tenured employees. - Responsible for voluntary attrition of assigned team, acting as the main point of contact for support and working
develop solutions to potential personnel concerns. - Responsible for workday tasks related to employee supervision – PTO, Evaluations, Coaching Notes, etc.
- Responsible for daily completion of the following tasks: daily management of KPIs, field staff support, order
approval, follow-up on pending admissions, prep/perform utilization management review, workflow, edit/lock TIF/Discharge OASIS, escalation/complaint calls, supervision to ensure implementation of agency policies &
procedures, and field visits as required. - Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
- Maintain a commitment to the values and mission of the company
- Additional responsibilities as assigned by one’s supervisor or another manager related to the position/department.
Requirements of Qualified Candidates:
- Registered nurse with current licensure to practice nursing in the practicing state
- Possess and maintain CPR certification
- Previous experience in home care setting with two years management or supervisory experience, preferred
- Proven ability to work within an interdisciplinary setting
- Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization
requirements and is in good working order - Prior use of Electronic Medical Records (EMR) preferred
- Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal,
state, and local regulatory requirements - Demonstrates excellent observation, nursing judgment, and communication skills
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