Salary Job Openings

Loan servicing specialist

Careerbuilder-US
Oakland, CA Full Time
POSTED ON 5/3/2024

Description :

  • Seeking a highly motivated Loan Servicing Specialist to provide support and risk mitigation within the business financing space.
  • Become a subject matter expert on day-to-day queue work.
  • Effectively solve customer inquiries via email using a CRM tool
  • Understand escalation paths to effectively triage a seller’s needs based on where they are in the cycle of their loan in order to mitigate risk
  • Maintain or exceed established service level agreements and guidelines for timely resolution of queued transactions to minimize potential revenue losses
  • Identify, document and follow up with cross functional teams on product bugs and features
  • Participate in ongoing training to maintain current knowledge of BSA / AML and perform BSA / AML duties as required by job function.
  • Effectively work in a remote or distributed work environment and collaborate with team members over Slack and video conferencing.

    • Last updated : 2024-05-03

Salary.com Estimation for Loan servicing specialist in Oakland, CA

$44,840 - $59,196

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