What are the responsibilities and job description for the Solutions Consultant position at Careerbuilder US?
Represent the voice of the user by providing insights, feedback, and quantitative/ qualitative analysis to the Core Product area.
- Lead innovation programs, including piloting new processes, support channels and process optimization, while measuring/driving international product goals.
- Collaborate with Support, Product and Engineering partners to drive proposals that improve the end user experience and ensure resolution of top user issues.
- Manage stakeholder expectations and communicate with internal teams and external partners.