Job Posting for Coordinator Supervisor at Careline Health Group

We Value Your Career at Careline

We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partners.

Careline Health Group employees are proud to be a part of the Careline family and have named us a certified Great Place to Work and a nationally ranked Best Workplace for Aging Services.

We promote a family culture and invest in every team member to provide a dynamic and supportive workplace. Our professionals understand the value of teamwork, are encouraged to collaborate, to innovate and to thrive in a patient-centered environment. Together we create solutions to provide the highest level of quality care and bring value to those we serve.

Become part of the Careline Family!

Join us in our mission

To Serve Together, Provide Value, and Deliver Exceptional Care

Exceptional Benefits:

Medical, Dental and Vision Insurance
Short-Term Disability, Long-Term Disability and Life Insurance
Paid Time Off (PTO)
401(k) Retirement Plan
Mileage Reimbursement
Company Vehicle Program
Cutting Edge Technology

Responsibilities

Careline Coordinator Supervisors are responsible for the supervision of office personal related to the coordination of provider orders and needs, patient visit notification, diagnostic test ordering and results management as well as aiding patient’s caregiver’s, home health agencies, hospices, post-acute providers, pharmacies and other medical providers. A Coordinator Supervisor’s responsibilities may involve medical and social service activities and correspondence. The position requires initiative, strong management, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, desire to educate colleagues and a passion to work within a practice that centers around and with a geriatric population.

In this role you will be responsible for:

Educate, precept and provide training of orienting Clinical Coordinators
Maintain accurate and organized filing systems and patient medical records
Serve as a resource regarding available health, social services and other care resources available to patients, caregivers, employees and providers
Receive and review incoming and outgoing patient information correspondence and determine proper action
Communicate with patients and families, including answering program telephones, triaging patient needs and communicating this information to the providers in a timely manner
Accept patient and/or family complaints and work to resolve them in accordance with policy
Provide ongoing education and training to other Clinical Coordinators
Provide back-up assistance for other clerical positions and perform routine office support duties

Required Qualifications

High School Diploma or GED
Registered Medical Assistant or Certified Nursing Assistant
1 or more years of experience working as a Clinical Coordinator
1 or more years of experience in medical field, medical office or other related position
Strong understanding of medical terminology
Complete required work daily
Cope with work involving ill, disabled, and terminal patients
Problem solving skills
Excellent observation, verbal, and written communication skills

Desired Qualifications

Associate degree
Management experience in clinic or health care setting
Familiarity with Aprima Electronic Medical Record (EMR) system

Location

Office Location: 3550 Briarfield Blvd, Maumee OH

Hours

Office Hours: 8:00 am- 5:00 pm; Monday through Friday

Background Screening

Careline Health Group conducts a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Careline Health Group is an equal opportunity employer.

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