What are the responsibilities and job description for the Sales Support Specialist position at Caresoft Inc?
Title: Sales Support Coordinator
Location: 12 Months
Location: Rochester NY
(On-site 5 days/week for at least 6 months, potentially hybrid after 6 months)
Hours: 8:30am-5:00pm (2); 10:30am-7:00pm (1)
Responsibilities:
Supporting projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts,
enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit
Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts
Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts
Create and monitor strategic reporting to support the sales organization Skills Required:
High School Diploma required, BS/BA Degree in Business, or related field (or equivalent experience) preferred
Experience in customer-facing role through either customer or service or sales role.
Ability to multi-task and manage multiple conflicting priorities
Ability to maintain composure through stressful situations
Proficient in Microsoft applications
Excellent written and oral communication skills required.
Job Type: Contract
Pay: $19.01 - $19.77 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Rochester, NY 14626 (Required)
Ability to Relocate:
- Rochester, NY 14626: Relocate before starting work (Required)
Work Location: Hybrid remote in Rochester, NY 14626
Salary : $19 - $20
