What are the responsibilities and job description for the Account Manager, NO Weekends! position at CarHop?
CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence! With nearly 40 locations nationwide, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.
***To apply directly to our National Recruiter (these applications will be reviewed first) please copy/paste this link: ***
https://carhop.applytojob.com/apply/DczY82yQbe/Account-Manager-NO-Weekends?source=INDES
Account Manager Benefits
- Guaranteed hourly pay - $16.50/hour
- Monday - Friday hours - NO WEEKENDS!
- Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match) for full time employees (30 hours or more)
- Paid time off and great work/life balance
- Opportunity for advancement
- A fun work environment filled with awesome people
- A rewarding job experience helping people drive & changing lives
- We give you the tools you need to succeed with regular training and coaching
Account Manager Responsibilities
- Placing outbound calls & accepting inbound calls from CarHop Finance customers
- Face to face interaction with customers regarding the status of their auto loan
- Utilizing your communication and negotiation skills to resolve the delinquent account
Account Manager Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills
- Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
- Professional, detail-oriented, well organized and efficient
- Previous customer service experience, face-to-face or call center, is preferred, but not required.
- Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
- Strong/Advanced negotiation, counseling and problem solving skills.
- Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.
***To apply directly to our National Recruiter (these applications will be reviewed first) please copy/paste this link: ***
https://carhop.applytojob.com/apply/DczY82yQbe/Account-Manager-NO-Weekends?source=INDES
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: One location
