What are the responsibilities and job description for the Crew Member position at Caribou Coffee?
Caribou offers a competitive wage plus tips, a comprehensive benefit package for employees including health, dental, disability, paid-time off, 401K, a scholarship program and mental health services. We are closed Easter, Thanksgiving and Christmas
Position Overview: The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.
DOING - What you deliver:
- Provides incredible Guest Service
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders & manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
BEING - How you show up:
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
- Brings joy to the opportunity to interact with others and make fun happen
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Is resilient under pressure and is willing to ask for help
Qualifications:
Required:
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
- Must be at least 16 years of age.
Preferred:
- Restaurant, retail or guest service experience.
Physical Requirements:
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting,
standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
