What are the responsibilities and job description for the Front Desk Specialist position at Carient Heart & Vascular?
Carient Heart and Vascular is a leading cardiovascular group of 16 Cardiologists, 1 Vascular Surgeon, and 10 mid-level providers in Northern Virginia. We value professional growth, quality colleagues, in a well-established successful group practice; dedicated to providing our patients with the highest level of care.
We are looking for a friendly, professional, experienced Front Desk Specialist to join our patient focused team of professionals supporting our cardiovascular practice in our Manassas, VA office location.
Carient Heart and Vascular is an Equal Opportunity Employer. We offer competitive salary and benefits.
Primary Responsibilities include:
- Provide exceptional customer service and efficient communication.
- Provide support to all patients and referring providers, greeting them in a positive, professional and friendly manner.
- Accurate registration and verification of demographic information in the Electronic Medical Record (EMR).
- Complete reminder calls for upcoming imaging appointments.
- Maintain work spaces and waiting area at all times to ensure it is clean and organized.
Requirements:
- High School diploma or equivalent preferred
- Minimum 2-year medical office experience preferred
- Exceptional communication skills
- Prior experience with Electronic Medical Record (EMR) preferred
- Proficient with computer hardware and software applications (ie PC, fax, scanner, Windows 10, Office 2013 or newer)
- Ability to multi task
- Detail oriented
- Excellent customer service skills and positive attitude are a must
- Bilingual is a plus
Job Type: Full-time
Pay: From $1.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location