Automotive General Sales Manager

CarLotz is excited to have an opportunity for a General Sales Manager to lead our team in Midlothian, VA. This is a fantastic opportunity for someone with automotive sales management experience looking to disrupt the way consumers and businesses buy and sell cars. We’re seeking a driven leader who is excited about developing a team, driving to reach goals and delivering superior guest experiences.

A TYPICAL DAY IN THE LIFE

• Drive vehicle consignments and sales and support other business lines to meet team goals
• Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
• Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
• Train and develop teammates surrounding the consignment and sales process
• Collaborate with your team to establish and achieve service-level, sales, consignment and employee satisfaction goals for your retail center
• Identify ways to independently solve problems, present solutions, and make decisions
• Provide and receive feedback and proactively seek professional growth and training opportunities
• Ensure every CarLotz customer receives the highest possible level of service
• Operate with the highest level of integrity in every situation
• Represent CarLotz core values of customer service, integrity, transparency, and fun
• Manage the location’s P&L

QUALIFICATIONS

• 5 years of experience in automotive retail management and finance or internet required
• Proven success in running a high-volume automotive sales operation is required
• Proven success in managing an automotive sales team with 10 employees
• Experience overseeing service and repair facilities
• Previous responsibility for the P&L
• A hands-on management style with a passion for driving sales
• The ability to develop creative solutions for difficult problems
• A strong motivation for achieving results and the desire to win
• A passion for providing exceptional guest service
• A demonstrated ability to develop teammates and be part of a team
• Steady work history with a proven track record of strong selling skills
• Outgoing personality with expertise at developing relationships (i.e., a “people person”)
• Exceptional oral and written communication skills
• Excellent negotiation and presentation skills
• Teamwork skills including the ability to delegate and resolve conflicts
• Valid driver’s license & background & drug screen required
• College Degree preferred

WHAT WE OFFER

• A work environment that is challenging
• The opportunity to make an impact at a company innovating the automotive industry
• Generous vacation time
• Monthly team outings
• Snacks, weekend lunches
• 401K, health insurance

WHO WE ARE AND WHY WE EXIST

“What if there was a better way to buy and sell vehicles?” This question started the problem-solving sessions that now have CarLotz disrupting the automotive industry. With our innovative consignment model, sellers get thousands more than trade-in and buyers get great cars for less than traditional retail prices.

We are one of the Inc. 500 fastest growing companies in the country and as we grow so will your opportunities.

We've removed sales goals and quotas and are instead focused on creating an awesome experience for our people.

• Work-life balance is important, so we’re closed on Sundays and offer generous paid time off, including your birthday.
• Our team is our future, so we've developed a training program. In our first class, participants learn to live the CarLotz values to build rapport and earn trust. We have an apprenticeship model, so get ready to learn.
• Retail can sometimes be busy, so we provide our teams with a meal on the busiest days.
• We want our team to focus on taking care of our guests without worrying about their paycheck, so we've removed commissions.

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Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Experience:

• Auto Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location