What are the responsibilities and job description for the Internal Service Advisor position at Carmel Motors?
About us
Carmel Motors is an equal opportunity employer. We do not discreminate in any fashion. We are a growing company with the ability to advance your position, skill set, and knowledge. Come be a part of the team that builds us to the next level.
Our work environment includes:
- Coming Soon-Newly renovated facility.
- Team friendly enviornment.
- Monthly lunces for team building.
Responsibilities:
- Greet customers and provide excellent customer service throughout their visit during the We Owe process
- Listen to customer concerns and accurately document them
- Perform vehicle inspections to identify necessary repairs or maintenance
- Provide sales department with detailed explanations and estimates for recommended services
- Coordinate with technicians to ensure timely completion of repairs
- Able to dispatch vehicles approporately to technicians within dealer reconditioning system
- Open repair orders, add work items to repair orders, and prep repair orders for close in accounting with tech labor rates, parts billed, and misc charges billed accurately.
Requirements:
- Previous experience in automotive service or related field preferred, skills with reconditioning a plus
- Strong knowledge of vehicle maintenance and repair procedures
- Excellent customer service and communication skills
- Ability to effectively sell services and products
- Proficient in using computer systems for invoicing, scheduling, and record keeping
- Familiarity with auto service management software is a plus
- Knowledge of automotive diagnostics, oil changes, air brakes, and auto estimating is desired
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Life insurance
- Paid time off
Day range:
- Weekends as needed
Shift:
- 8 hour shift
- Day shift
Ability to Relocate:
- Indianapolis, IN 46220: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22