Insurance - Customer Service Representative

Carmouche Insurance
Baton Rouge, LA Full Time
POSTED ON 9/3/2022 CLOSED ON 10/17/2022

Job Posting for Insurance - Customer Service Representative at Carmouche Insurance

Job Description


Great career path opportunity! Full or part time available.  

Our office is expanding and we are searching for the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional support to our internal personal and commercial lines team, current clients and prospects.  Must be computer savvy and have proven office experience. 


Benefits


Health, IRA, Dental and Vision plans.


Responsibilities


  • Provide exceptional customer service to our internal and external customers in person and over the phone.
  • Update Epic Applied agency management system 
  • Make cancelation reminder calls & process payments.
  • Process customer policy change requests.
  • Issues insurance policies to customers.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.

Requirements


  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Strong communication skills, both oral and written
  • Be a great self-starter with a sense of urgency.
  • Works well with other employees and is a team player with a positive attitude.
  • Property & Casualty insurance license is required.
  • Prior office experience and knowledge of computer systems.
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Salary.com Estimation for Insurance - Customer Service Representative in Baton Rouge, LA
$38,785 to $49,099
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