What are the responsibilities and job description for the Sales Associate position at Carolina Vapor Mill?
Sales Associate
We are looking for a driven retail Sales Associate to join our relaxed team and environment. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while helping the store continue to grow and improve in a multitude of ways.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Ensure every customer through the door receives a 5 star experience
- Actively engage customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
Skills
- Proven work experience as a Retail Sales associate, sales representative or similar role
- Basic understanding of retail and customer service practices
- Working knowledge of customer satisfaction techniques
- Hands-on experience with POS transactions
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you at least 21 years old?
- Do you have consistent and reliable transportation to and from work?
Experience:
- Retail: 1 year (Preferred)
Work Location: In person
Salary : $9 - $11