F&B Assistant Director - Carpenter Hotel

About our Company:

Tucked just between Zilker Park and Downtown Austin, Carpenter Hotel evokes an easy time in Austin full of fresh air, Texas sunshine, and days spent lazing by the water with a book. A bridge between the city and the outdoors, each part of the property nods to its native surroundings and its rich history. The lobby, restaurant Carpenters Hall, and coffee shop are built in the former Carpenters Local 1266 Union Hall, built in 1948. The hotel features a pool, large pavilion, and 93-rooms, each with a private terrace. While the original meeting hall has been reimagined as our front desk, cafe, and restaurant, and it and the hotel itself are still a place for folks to meet up—to share space and community.

The Carpenter Hotel is proud to be a part of Bunkhouse, a hospitality company that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel and Jo’s Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, Hotel San Cristóbal in Baja, Mexico and Shady Villa in Salado, Texas.

Knowledge, Skills, and Abilities:

• 2 years of relevant experience in restaurant management.
• Experience working with well known, talented chefs.
• Truly enjoy creating magic through guest experiences.
• Experience training teams and upholding service standards.
• Ability to manage short and long-term complex projects
• Ability to develop and manage P&L / track property budget
• Deep understanding of inventory management, scheduling, planning, logistics and distribution functions
• Passion for empowering, inspiring and motivating team members
• Ability to multi-task and adapt to changing priorities
• Experience with and mastery of industry related enterprise technology - Opera and A preferred
• Strong communication and interpersonal skills
• Microsoft Office and Intermediate / Advanced Microsoft Excel skills required

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Responsibilities:

• Oversee and run service by setting the example.
• Standardize and document staff training to ensure consistency in service and product
• Lead recruiting, developing, training efforts for the F&B management team
• Create a positive work environment for all F&B employees, leading by example
• Uphold Bunkhouse customer service standards at all Carpenter Hotel F&B outlets
• Personally handle resolving guest complaints regarding F&B operations
• Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
• Ensure regular performance evaluations are being conducted for all F&B staff
• Maintain awareness of documentation needed and retained in employee files
• Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis and opportunities for demand generation
• Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards
• Provide effective direction to managers regarding operational and procedural standards
• Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property
• Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency

Based upon fluctuating demands of the operation and in order to exceed expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

• The noise level in the work environment is usually moderate
• The person in this position may have to lift up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Compensation & Benefits:

Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.