Data Analyst, CHVAC Americas

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

If you are looking for a role that combines your eye for business and passion for data-driven improvements, then we have a superb opportunity for you. We are seeking a self-starter to work on the CHVAC America Transformation & Business Process team with the goal of delivering solutions to delight our customers! Our Data Analyst will be responsible for providing reporting & analytical capabilities to support of the CHVAC Americas business segments.

Key Responsibilities:

• Actively participate in strategic analysis across functions and regions, including providing insight and making data-driven recommendations on improvements to business processes, efficiency, and growth initiatives.
• Provide visibility to business performance in alignment with Transformation Management Office priorities. Manage KPIs, reporting, and dashboards.

• Produce monthly standardized management reporting packages on important metrics from a variety of dimensions and levels of aggregation to support improvement actions.

• Analyze and package data associated with the business performance metrics to support regional and global goal attainment.
• Provides a wide variety of ad hoc support for the Transformation & Business Process team; including sophisticated modeling, dashboards, and expertly packaged presentations.
• Assists in opportunity identification exercises and tracking progress to goals, including the aggregation of data from a variety of disparate sources & systems into databases and models for data-driven decision-making.
• Proactively data mine and provide analysis on service agreements and sales activities, marketing campaigns, product development initiatives, customer segmentation, operational performance, etc. to provide insightful & impactful information.
• Manage enhancement requests, support issue resolution and questions on dashboards, manage access to permissions, master mapping file, and workstream data validation errors.

Required Qualifications:

• 3 years of data analytics experience.
• 3 years of experience with PowerPoint, PowerBi, SalesForce, Alteryx, Microsoft Power Automate, Microsoft Power Apps, SQL, and/or VBA.
• 3 years of experience with databases - CRMs, ERPs, and/or others.
• Bachelor's or Associate’s degree

Preferred Qualifications:

• Bachelor’s Degree in Data Science, Computer Science, Mathematics
• Understanding/ experience with SAP/ S4 HANA, Salesforce, ServiceMax
• Experience with creation of KPI’s & dashboards
• Strong organizational and social skills enable working and collaborating across internal functions and partners.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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