What are the responsibilities and job description for the Service Coordinator position at Carrier?
Date Posted:
2023-01-18-08:00
Country:
United States of America
Location:
CAG02: CCS-Marietta, GA 1800 Sandy Plains Industrial Parkway, Marietta, GA, 30066 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this Role:
Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. Carrier Commercial Service has an opening for an experienced Service Coordinator for our Atlanta, GA area. The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.
Key Responsibilities:
- Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
- Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements
- Partner with Service Manager & Service Operations Lead to prepare bi-weekly technician schedule
- Proactively distribute work orders for jobs daily
- Adhere to scheduling guidelines and work order priority to manage schedule
- Assist with the management and recording of non-productive technician time
Basic Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
- HVAC service industry experience is preferred
- Strong experience in Microsoft Office Suite, Salesforce, and SAP
- Previous experience as a service coordinator, office coordinator, or dispatcher.
- Bachelor's degree in related field preferred
#LI-Oniste
RSRCAR
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice
COVID-19 vaccines are required for all newly hired Carrier U.S. Salaried employees, except as prohibited by law. Candidates residing in or for positions located in any of the following jurisdictions are not subject to this requirement: Alabama, Arkansas, Florida, Kansas, Indiana, Iowa, Mississippi, Montana, Nebraska, North Dakota, Tennessee, Texas, Utah, and West Virginia.
If you have questions about applicability of this requirement to you, please contact Global People Services at: 1-833-819-1257
2023-01-18-08:00
Country:
United States of America
Location:
CAG02: CCS-Marietta, GA 1800 Sandy Plains Industrial Parkway, Marietta, GA, 30066 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this Role:
Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. Carrier Commercial Service has an opening for an experienced Service Coordinator for our Atlanta, GA area. The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.
Key Responsibilities:
- Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
- Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements
- Partner with Service Manager & Service Operations Lead to prepare bi-weekly technician schedule
- Proactively distribute work orders for jobs daily
- Adhere to scheduling guidelines and work order priority to manage schedule
- Assist with the management and recording of non-productive technician time
Basic Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
- HVAC service industry experience is preferred
- Strong experience in Microsoft Office Suite, Salesforce, and SAP
- Previous experience as a service coordinator, office coordinator, or dispatcher.
- Bachelor's degree in related field preferred
#LI-Oniste
RSRCAR
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice
COVID-19 vaccines are required for all newly hired Carrier U.S. Salaried employees, except as prohibited by law. Candidates residing in or for positions located in any of the following jurisdictions are not subject to this requirement: Alabama, Arkansas, Florida, Kansas, Indiana, Iowa, Mississippi, Montana, Nebraska, North Dakota, Tennessee, Texas, Utah, and West Virginia.
If you have questions about applicability of this requirement to you, please contact Global People Services at: 1-833-819-1257
Remote Import Coordinator
Abacus Service Corporation -
Mc Donough, GA
Logistics Coordinator
GCM Gofer Parts Total Service Solutions -
Peachtree, GA
Service Coordinator
Elk's Aidmore Inc. -
Conyers, GA
