Manager, Software Engineering (DevOps)

About the Role

Cars Commerce builds solutions for automotive dealerships, manufacturers, and consumers. Our driving force is to deliver one platform to simplify everything about buying and selling cars.  Our platform enables dealerships and OEMs with innovative technical solutions and data-driven intelligence to better reach and influence ready-to-buy shoppers, increase inventory turn and gain market share.  To support the growth and tighter integration of our existing brands like Cars.com, Dealer Inspire, and Accu-Trade we are seeking a Senior Leader for our expanding Core Services Platform.

We’re looking for a highly-motivated and enthusiastic leader for DevOps Engineering who will lead a team of skilled engineers who support our platform development teams.  This role is pivotal to leading a key part of the broader Platform strategy. Success in this role requires exceptional leadership, communication, and project management skills. You should have hands-on leadership experience, and a strong belief in transparency and accountability.  You have hands-on experience that has fueled your knowledge and experience on your journey into leadership. You have experience hiring and developing the skills and talents of others. You have led teams working in AWS to support the delivery of highly reliable and scalable services.Ownership is a key characteristic you inspire your teams to ingrain in their culture. 

Responsibilities

• Lead mission critical team supporting Core Services engineering teams
• Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences
• Oversee the management of a team of engineers to plan, design, and deliver complex systems
• Lead by example to establish a culture of technical expertise and operational accountability
• Lead large projects and cross-functional team
• Work closely with business leaders to translate functional requirements into technical requirements.
• Be a champion of Developer Experience focusing teams on continuous improvement
• Implement and guide teams leveraging data driven metrics e.g. DORA 
• Identify and prioritize technical initiatives to align and integrate with business goals
• Add transparency mechanisms for stakeholders into the priorities and activities of your team and larger organization
• Solicit requirements from collaborators and foster excellent communication with stakeholders
• Hire, coach, and manage diverse teams with varying skill sets and experience
• Establish and enforce training standards and performance expectations for individual contributors
• On-call escalation participation as needed
• Be an ambassador of Cars.com's Core Values:
• Challenge & Collaborate; Start with the Consumer; Be Bold; Build Relationships, Deliver Results; Focus on the Outcome; Stay Open

Minimum Qualifications

• Bachelor's Degree in Computer Science, related degree, or equivalent practical experience required
• 5 years of technical experience at a senior level with 1-3 years of people management experience
• Prior experience designing and implementing continuous integration/continuous delivery (CI/CD) pipelines to automate the build, test, and deployment of software applications
• Experienced implementing security best practices into the development and deployment process
• Extensive experience working in Cloud Native environments, specifically AWS
• Experience with multi-account systems architecture and best practices
• Extensive experience using modern monitoring tools (Cloudwatch, DataDog, etc) and establishing metrics, monitoring, alarming, and dashboards 
• Extensive experience managing change management practices, policies, and procedures
• Ability to author documentation for all levels of stakeholders
• Experience managing and establishing automated controls for 3rd party audits (SOX, SOC-II, etc)
• Experience with Infrastructure as Code, DevOps, SRE concepts and best practices
• Experience implementing software delivery process such as Agile 
• Hands-on experience with modern programming languages
• Previous examples of success establishing incident and security response processes
• Previous experience leading incident response and resolution
• Ability and willingness to manage ambiguity i.e., help shape solutions and prioritize deliverables to align with the Company’s vision

Preferred Qualifications

• Strong track record of delivering results and are able to effectively prioritize and manage multiple competing priorities with various business stakeholders
• Experience designing and setting operational metrics and reporting on said metrics

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