Claims Adjuster

CARS Protection Plus
Schertz, TX Full Time
POSTED ON 6/3/2024 CLOSED ON 7/10/2024

What are the responsibilities and job description for the Claims Adjuster position at CARS Protection Plus?

Job Description

Job Title: Claims Adjuster I Department: Claims

Schedule: Mon – Fri, 8AM – 5PM PM or 7AM – 4PM CST Reports to: Claims Manager

Location: Schertz, TX (On-Site)

Job Description Summary

As a Claims VSC Adjuster I, you will play a key role in our operations by adjudicating simple, low-cost claims. This position is ideal for someone with a strong background in automotive parts and a keen understanding of vehicle service contracts. Your primary responsibility will be to evaluate claims, verify service contract coverage, and ensure timely and accurate claim resolution. This position is responsible for a high-quality customer service both internally and externally.

Key Responsibilities

Evaluate and process automotive claims in accordance with company guidelines.

Communicate effectively with service providers and customers to gather necessary claim information.

Utilize automotive parts knowledge to verify and approve the necessity and cost of repairs.

Maintain accurate records of all claims and interactions in the claims management system.

Provide exceptional customer service and support to all stakeholders.

Answer incoming claim calls within a 30 second average or less.

Effectively manage timely opening, handling, and accurate completion of all claims.

Effectively utilize all tools, technologies and reference material leading to accurate claim decisions.

Verify the best pricing for parts and labor times while avoiding unnecessary labor overlap.

Maintain a proactive approach with the handling of your workload, especially during peak volume situations.

Participate in ongoing training to enhance expertise in automotive systems and parts.

Qualifications

High school diploma or equivalent; further education or certification in automotive services is a plus.

Proven experience working in an auto parts store or similar role with substantial knowledge of automotive parts.

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.

Understand and execute instructions furnished in written, oral, or diagram form.

Use Microsoft software effectively (Word, Excel required).

Strong organizational skills.

Diversity, Equity, & Inclusion at Spectrum Automotive Holdings Corp.:

CARS affirms that inequality is detrimental to our employees, our customers, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. CARS is committed to equal opportunity regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age marital status, or protected veteran status and will not discriminate against anyone on the basis of disability. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. We support an inclusive workplace where employees excel based on personal merit, qualifications, ability, and job performance.

Cars Protection Plus, Inc. (the “Company”) is an equal opportunity employer and does not discriminate against qualified applicants or employees on account of race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, veteran status, or any other factor protected by state, local or federal law.

Salary : $19 - $25

Property Desk Adjuster
EAC Claims Solutions LLC -
New, TX
Claims Adjuster
Argonaut Management Services, Inc -
San Antonio, TX
Claims Adjuster
Argo Group -
San Antonio, TX

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Claims Adjuster?

Sign up to receive alerts about other jobs on the Claims Adjuster career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$65,970 - $84,437
Income Estimation: 
$79,986 - $104,406
Income Estimation: 
$65,970 - $84,437
Income Estimation: 
$79,986 - $104,406

Sign up to receive alerts about other jobs with skills like those required for the Claims Adjuster.

Click the checkbox next to the jobs that you are interested in.

  • Claim Investigation Skill

    • Income Estimation: $52,290 - $66,774
    • Income Estimation: $54,317 - $62,213
  • Customer Support Skill

    • Income Estimation: $50,628 - $66,918
    • Income Estimation: $52,668 - $69,281
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Claims Adjuster jobs in the Schertz, TX area that may be a better fit.

Automotive Claims Adjuster

Alternative Claims Management, San Antonio, TX

Property adjuster

EAC Claims Solutions LLC, New, TX