What are the responsibilities and job description for the Retail stores, June Executive Development Program West Region position at Carters, Inc?
Carter's, OshKosh, and Skip Hop stores are conducting interviews virtually and in-person. Interviews may take place via video and candidates will be notified of this when scheduling interviews.
Job Description
Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, and www.cartersoshkosh.ca. The Company's Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
The Retail Store Management EDP (EDP-R) hasresponsibility to drive financial results through exceptional store standards,execution of company strategies, and positive customer interaction. Effectivelymanages all aspects of the store inclusive of customer engagement, operationalexecution, people management, and merchandising presentation. Ability toeffectively manage and coach a diverse workforce to ensure compliance withCompany policies/procedures and to create a positive working environment. TheEDP-R has the ultimate responsibility to the entire store team.
Invest in People:
- Communicates professionally and effectively with the team (Management and Sales Associates), customers, and business partners.
- Fosters a positive work environment for both employees and customers.
- Networks and recruits utilizing company tools to create a bench of talent for current and future growth.
- Capitalizes on opportunities to train, coach, and redirect the team on the sales floor as needed.
- Utilizes company tools including onboarding materials to train and develop associates to ensure execution of all store operations; addresses performance as needed.
- Adapts management style as necessary to lead and develop team while establishing measurable, attainable and actionable goals.
- Recognizes and rewards exceptional performance and redirects employees when needed to increase employee engagement.
Drive Results:
- Effectively analyzes the business and takes necessary action to drive sales; is able to speak to business metrics/trends.
- Generates sales to meet and exceed goals to last year and budget.
- Effectively manages payroll and scheduling to maximize business during Sales Leader on Duty shifts.
- Communicates KPIs (Key Performance Indicators) to the team through effective use of the daily sales planner and team touch bases/meetings.
- Ensures asset protection through a consistent level of customer service, education, and operational controls.
- Prioritizes for self and team with use of all company tools to plan, track, and report completion of tasks and financial results.
Customer Focus:
- Maintains a strong and genuine customer focus on the sales floor at all times.
- Builds customer loyalty through execution and coaching of the team of program benefits.
- Consistently models the brands service standards while coaching others to success.
- Maintains company standard of a neat, clean, organized store.
- Promotes customer service consistently by engaging talent, encouraging positive customer interactions, and maintaining a ready all day store presentation.
Brand Execution:
- Merchandises to company standards and execute Company directives within set timelines.
- Executes merchandising standards including visual, signage, markdowns, and sales promotions.
- Utilizes reactionary merchandising to maintain store standards based on sell thru and/or assortment levels.
- Partners with Store teams on promotional planning and the execution of processes.
- Oversees team to ensure the efficient handling of all merchandise from shipment receipt, processing, visual placement, and replenishment.
Core Competencies:
Managerial Courage
Customer Focus
Drive for Results
Managing and Measuring Work
Planning
Developing Direct Reports
Experience and Skills
- Associates degree minimum requirement, BS/BA degree preferred
- Minimum cumulative GPA of 3.0
- Required to have graduated within 6 months of class start date
- Must be able to start role full-time in June 2022
- Must be at least 18 years old
- Retail Store experience preferred
- Demonstrated leadership and supervisory skills
- Demonstrated customer engagement skills
- Ability to communicate effectively to customers, team, and supervisor.
- Ability to lead, direct and execute multiple tasks concurrently
- Basic computer skills
- Flexible availability is required. Eight hour shifts and an average of 40 hours per week: including some evenings, weekends, holidays, and occasional overnights. A minimum of two closing shifts a week.
- Ability to lift 40 pounds on a regular basis.
- Ability to stand for long periods of time; climb up and down a ladder.
- Constant walking and standing; frequent bending, stooping and reaching.
- Ability to travel to stores within 30 miles of home store location
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: Multiple Locations