Rollback driver

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair &

reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a we versus I culture help others, and they will help you. Our industry is fun, fast-paced, and competitive and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

Reporting to Operations Manager or designated manager, the driver will be responsible for the efficient and safe pick up and delivery of customer vehicles to required destination.

Operate truck in a safe and legal manner in compliance with safety regulations

Responsibilities

• Load and unload vehicles safely and free of damage.
• Operate truck in compliance with safety regulations
• Provide prompt and courteous service both in person and on the phone. Maintain a professional appearance and neat work environment consistent with company policy.
• Make sure customers receive prompt, efficient and courteous attention from all employees.
• Be familiar with procedures for handling all aspects of customer questions, complaints or disputes.
• Resolve any customer complaints in a friendly, courteous manner. Advise the Manager or Supervisor immediately of all serious complaints or incidents.
• Interact with customers to verify vehicle information, condition of vehicle, etc.
• Complete condition report as required by customer and complete paperwork related to the pick up and delivery function in an efficient and accurate manner.
• Immediately report to Manager or Supervisor anything that occurs which may potentially jeopardize the ability to physically or legally operate a motor vehicle.
• Immediately report to Manager or Supervisor all driving related incidents, including traffic citations, warnings, accidents or mechanical problems experienced on either private or public property, on or off the job.
• Practice conservative, cautious and courteous operating habits.
• Promote positive employee relations and morale whenever possible by practicing sound human relations principles to promote teamwork at all times.

Set a good personal example of attitude and performance.

• Maintain a good flow of communication with all personnel.
• Assure good operating condition of equipment and facilities. Advise the Manager or Supervisor of all breakdowns and maintenance needs immediately.
• Make sure the area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries and loss or damage to any property.

Report all incidents to the Manager or Supervisor immediately.

• Practice proper loss prevention and reaction procedures. Report all incidents properly and immediately to the Manager or Supervisor.
• Other duties as assigned.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be qualified to operate a motor vehicle and possess a valid driver’s license.
• Must have a demonstrated ability to read, write, and communicate effectively in English.
• Must have the ability to physically operate vehicle equipment and tools.

ADESA Benefits and Perks

Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

• The physical activity requirements of the position range from Light to Medium Physical Work.
• Frequent standing, watching, touching, listening, walking, talking
• Potential running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station / convenience food and petroleum dispensing operations.

Note : Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.

ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Last updated : 2024-06-14