Advocate Supervisor

Advocate Supervisor Job Description

CASA of Southwest Missouri

General Description

The Advocate Supervisor will provide direction, support and assistance to the CASA (Court Appointed Special Advocate) Volunteers. The Advocate Supervisor will be guided by the best interest of the child and will exercise independent judgment on behalf of the child, while staying aligned with CASA of Southwest Missouri’s internal policies and directives. The Advocate Supervisor reports to the Lead Advocate Supervisor.

Duties and Responsibilities:

Volunteer Case Management & Support

• Empower volunteers with knowledge and support necessary to effectively participate in the legal process and ensure child advocacy services
• Maintain the highest level of confidentiality
• Advocate for timely hearings, timely enforcement of necessary services and timely enforcement of court orders
• Personally be available to volunteers during regular business hours, or provide for availability by another supervisor
• Ensure volunteers submit reports to Advocate Supervisor in a timely manner
• Attend court hearings and Family Support Team meetings
• Ensure Optima database is up to date with appropriate files and records on all case matters
• Provide reports as requested by Program Director and Executive Director
• Provide volunteer care and recognition to volunteers
• Actively participate in recruiting new volunteers
• Other duties as assigned

Volunteer Training

• Participates in the training of new CASA volunteers
• Participates in volunteer in-service presentations
• Ensure CASA volunteers attain annual in-service commitments
• Ensure CASA volunteers understand the Optima database

Qualifications

• Bachelor’s degree in social work or similar, required
• Two years foster care case management/child welfare experience, preferred
• The ability to communicate with, supervise and empower volunteers to be effective in their roles
• The ability to work cooperatively with a diverse individuals
• Proven ability to work both independently and as a team member
• Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect
• Commitment to CASA program’s goals and mission
• Excellent written and interpersonal communication skills
• Ability to handle sensitive and confidential matters
• Reliable transportation and valid driver’s license
• Successfully complete criminal background check and child abuse background check

Equal Employment Opportunity Policy:

It is the policy of CASA of Southwest Missouri that employment decisions shall be based on merit, qualifications, and competence. Employment practices shall not be influenced or unlawfully affected by virtue of an applicant's or employee's race, color, religion, sex, national origin, age, disability, pregnancy, military including veteran status, sexual orientation, genetic information, gender identity, gender expression, or any other characteristic or class protected by law. This policy governs all aspects of recruitment, employment, training, promotion, transfer, demotion, compensation, assignment, termination, and other terms and conditions of employment.

CASA of Southwest Missouri complies with applicable local, state, and federal laws. CASA of Southwest Missouri will not tolerate discrimination in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, pregnancy, military including veteran status, sexual orientation, genetic information, gender identity, gender expression, or any other class protected by law.

CASA of Southwest Missouri will make reasonable accommodations for qualified individuals with perceived disabilities unless doing so would result in undue hardship to CASA of Southwest Missouri. Our company strictly prohibits unlawful discrimination and harassment by its employees, and non-employees, including visitors and volunteers who have contact with CASA of Southwest Missouri employees and children during work hours or at work functions.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• foster care: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Springfield, MO 65802: Relocate before starting work (Required)

Work Location: In person