Mobile Mental Health Associate (Family Crisis Stabilization Services)

Description

This position is located at our Kerns Building in NE Portland. The schedule for this position is Monday through Thursday, 9:00 a.m. to 7:30 p.m.
 

Essential Function

The Mobile Mental Health Associate for Family Crisis Stabilization partners with the Project Respond Crisis team to provide mobile response, risk assessment, and crisis stabilization planning for children and transitional age youth in Multnomah County. This position provides follow up support and services for individuals under the age of 25 that have had contact with the Project Respond Crisis Team. This position works as part of a team and approaches work with people from a trauma-informed, strength-based, perspective and works in concert with programs in Multnomah County’s Acute Care Continuum.  The Family Crisis Stabilization Specialist works collaboratively with mental health and physical health care providers, police agencies, emergency departments, school personnel, and other social service agencies to assure the best possible treatment for clients, while supporting a Trauma Informed Care environment.

Employee Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.  Management reserves the right to modify, add or remove duties as necessary. 

• Ability to assess youth’s protective and risk factors as well as family capabilities and resources in order to guide intervention.
• Assist youth and family in seeking community resources and utilizing natural supports to meet identified needs.
• Collaborate with other child and youth serving systems in order to ensure effective cooperation toward youth and family’s goals.
• Provide guidance and support to other clinicians in providing services to youth and families.
• Provide immediate mobile response to individuals experiencing mental health crises in Multnomah County.

• Triage mental health crisis calls as they come into the office from the Multnomah County Call Center and law enforcement agencies.
• Identify and assess risk factors for harm to self or others in the context of the client’s current psycho-social context via interview with client and with consideration given to collateral information; consider and articulate potential outcomes of various interventions, discuss their risks and benefits, and formulate why a particular course of action was pursued in lieu of other options; opt for least intrusive and most supportive intervention.  
• Coordinate responses to crisis situations with community agencies and service providers.
• Provide assessment dispositions to treatment providers and emergency departments as appropriate.
• Assess for personal safety in the environment and request law enforcement support as appropriate.
• Collaborate with law enforcement agencies to determine risk of intervention and develop plans for approach of clients in crises.
• Consult with teammates, supervisors, program managers, and program medical directors as appropriate.
• Respect client rights and responsibilities and demonstrate professional boundaries and ethics.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. 
• Demonstrate responsibility for safety of consumers, staff and property; possess familiarity with fire regulations and evacuation procedures.
• Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, trainings and other educational opportunities in order to develop professional skills and abilities.
• Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
• Perform other duties as assigned.

Qualifications

Qualifications

Education:

A Bachelor's degree in a behavioral science field from an accredited college or university or three years of full time professional experience working with adults with severe and persistent mental illness. Demonstrate the competencies as outlined in the Oregon Administrative Rules (OAR) to become credentialed as a Qualified Mental Associate (QMHA).

Experience:

At least one-year experience working with children, adolescents and families providing a broad range of clinical intervention and completing mental health assessments.

Equivalent combination of education/experience preferably in a non-profit organization preferred.

Specialized Knowledge, Skills and Abilities:

• Conduct a Mental Status assessment and formulate a diagnosis according to the most current DSM
• Advanced knowledge of risk assessment and crisis intervention
• Understand evidence based practices, and strength based case management philosophies and strategies including trauma informed care
• Operate computer hardware and software at a level needed to effectively perform job functions

Other:

Possess a valid driver’s license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course. This position requires the ability to drive a personal or company vehicle for the completion of work duties.

Core Competencies

Leadership and Decision Making:

Provide clinical consultation to other Cascadia Programs when appropriate

Make decisions under pressure

Operate in an ambiguous and frequently changing work environment

Maintain confidentiality of information when necessary

Interpersonal:

Excellent verbal and written communication skills

Effectively engage with internal providers, external providers, and stakeholders

Work independently as well as part of a team

Demonstrate a work history of dependability

Possess clinical skills that honor individual autonomy while promoting a safe and secure environment

Demonstrate initiative and creativity in approach to problems and tasks

Identify opportunities to improve methods, systems and procedures to increase productivity and enhance services

Understand, appreciate, and respect diversity and cultural differences

Represent the program effectively in a variety of settings and with diverse communities

Working Conditions

Work is performed in the community setting including client residences, schools, police precincts, shelters, residential facilities, and public spaces. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise and contaminants. 

Mental Demands:

The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect clients, community and/or employee mental health.  The nature of the work dictates that the employee is alert and attentive during their assigned shift. The Family Crisis Stabilization Specialist must have the ability to quickly assess and respond to concerns related to interpersonal and environmental safety. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.

Physical Demands:

The Family Crisis Stabilization Specialist must work collaboratively as well as independently to minimize risk to self and clients and, when necessary, quickly and accurately communicate with police agencies in emergent situations.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including:

• Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1^st of the month following 30 days after hire date)
• VSP Vision Discount Plan
• 403(B) Retirement Savings (Pre and post-tax plans with matching contribution)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance

Wellness Benefits:

• Employee Assistance Program (EAP)
• Bicycle Reimbursement
• Discounted Fitness Memberships
• Trauma Support Team

Cascadia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654.

Salary : $27 - $29