ATM Field Service Technician

Are you a WINNER looking to join a WINNING TEAM?
If yes, your search is over!

$1,000 Sign on Bonus!!
*subject to terms & conditions
 

Our Field Service Technicians averaged $64,982 in total compensation in 2022!!!!

Cash Depot is a local family-owned, culture-driven company with a national footprint.
We’re PROFITABLE and PROJECTED to DOUBLE in size in the next 3-5 years.

Perks: Christmas gifts, and fun company events throughout the year.

We also offer a generous Referral bonus of $1,000 for each person you refer to join our company!!

JOB SUMMARY:
Responsible for the installation and maintenance of ATMs and Air/Vac equipment.

DUTIES / RESPONSIBILITIES:

• Install, convert, repair, and remove ATMs, Air/Vac, and other equipment and Cash Depot products.
• Partner with the territory dispatcher to execute dispatch request as scheduled and requested.
• Complete tasks as assigned by supervisor or applicable Cash Depot staff members
• Perform cash replenishment and coin removal and scheduled and requested.
• Maintain a professional image, both personal and vehicle.
• Maintain inventory standards as required.
• Communicate inventory and support requests in order to complete scheduled task in an accurate and timely manner.
• Attend training as requested in Wisconsin and maintain technical competencies of ATM and Air Product.
• Perform administrative paperwork in a complete, accurate and timely manner.
• Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.
• Identify and recommend efficiency improvements
• Operate as a team player.
• Assist other technicians and help train or perform ride along training as needed
• Performs other related duties as assigned.
• Flexible work schedule with on-call duty.
• Work independently with minimal supervision.
• Must follow all security procedures and policies.

• High School Degree / GED
• Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
• Ability to drive a vehicle over 50% of the shift.
• Ability to work in a safe manner when lifting and performing tasks associated with position.
• Experience trouble shooting or electro mechanical work
• Ability to follow the expectations of the Field Service Handbook.
• Excellent communication skills, written/verbal with internal and external contacts.
• Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
• Ability to adapt to change in the workplace or assignment of duties.

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the job.
While performing the duties of this job, the Team Member is regularly required to talk and hear.  Required to frequently sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

The Team Member is required to sit, stoop, bend and kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  Lifting of equipment and parts is required occasionally to frequently.  Team Members will be exposed to lifting the following as requirements of this position:

*Dispenser (part) - 34lbs        *Coin Box - 60lbs                  *Vacuum Attachment - 310lbs                   
*Coin Bag - 40lbs                   *Concrete Bag - 80lbs                  With lifting equipment
*Compressor - 40lbs              *Dolly - 86lbs                          *ATMs - 280-875lbs
*High Security Base - 60lbs   *Top Compartment - 140lbs          With lifting equipment

WORK ENVIRONMENT:
This job operates in a traveling capacity within a van and takes direction via phone or email 50% of a shift. This job operates 50% at customer locations and will be exposed to weather conditions within the specific territory. This role routinely uses lifting equipment, hand tools, iPad and cell phone, etc.

This is a full-time position.  Work schedule is flexible, includes nights, weekends, holidays and on call duty.

OTHER DUTIES: 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice.