Benefits Coordinator

Serves as employee liaison with vendors and providers

Responds to both routine and complex employee benefit questions

Resolves benefit issues, reporting and reconciliation problems

Conducts benefit and payroll audits

Prepares ftp site uploads for benefit vendors

Makes payments to third party providers

Participates in vendor, provider, staff and unit meetings

Coordinates the annual enrollment process, preparation of employee communications, and employee events

Prepares reports and compiles statistical data

Maintains benefit records, data bases and adequate supply of benefit materials

Conducts New Employee Orientation, assists with supervisory and management training, and participates in special projects

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Serves as a point of contact for the employee benefit program

Provides professional, administrative and technical support for the Medical, Supplemental Medical, Dental, Vision, Flexible Spending Accounts, Life Insurance, Short Term Disability, Long Term Disability, Supplemental Life, Voluntary Benefits, Work Comp., Employee Leave and Employee Assistance Program.

Continues to increase knowledge and remain up to date on benefit regulations and practices by attending periodic benefit updates, seminars, webinars and reading professional journal articles.

Coordinates and organizes all aspects of the on-going and the annual benefits enrollment process, including but not limited to Employee Benefit Fairs, New Employee Orientation, production of collateral materials, production of the annual Benefits Guide, mailings, intranet postings, and employee communications

Responsible for the day-to-day administration of assigned benefit programs, responding to emails and phone calls, processing of Qualified Life Events and reviewing, entering and approving information in the benefits enrollment system and auditing current processes for data integrity and accuracy

Coordinates or participates in special projects related to compensation and benefits and general Human Resources

Develops a wide variety of written materials in partnership with internal communications staff and external benefit consultants to provide written reference and convey information on the various benefit programs and options

Maintains and enters data into the HR database and other databases and spreadsheets related to the administration of the employee benefits program

Maintains employee benefit records, databases, benefit files, the general HR File Room and manages off-site employee records

Participates in departmental, staff and vendor service meetings

Reconciles enrollments, billings and employee records to ensure adequate eligibility and payment information and compliance with contract provisions

Researches and resolves benefit and billing questions from employees, vendors, providers and payroll

Conducts biweekly benefit audits

Prepares vendor payments, employee deduction refunds and collects missed deductions from employees