Assistant Store Manager/Store Manager

Store Assistant Manager/Store Manager

To be considered, you MUST include a cover letter specific to the Cassville Dispensary cannabis mission, resume, and three professional references from former employers. Any applicant failing to submit these items will not be considered.

No phone calls/drop ins, please.

Position Summary: We seek an outgoing, positive, responsible, and passionate Store Assistant Manager/Manager who is looking for long-term employment in a compliance-oriented position. This manager will join an established management team with the activities and operations of the store, while abiding by strict policies, procedures and operational guidelines. Our managers are responsible for being positive, team-oriented leaders. They are to supervised and guide staff daily, help customers, have a thorough cannabis knowledge and passion, help with inventory management, cash handling, schedule building, employ.

You must possess the ability to listen well and communicate effectively with various audiences, including people dealing with severe pain and illness. You must have a passion for cannabis and its healing properties as well as patience to deal with retail customers with complaints and concerns. This position is a solid blend between retail, customer service, and healthcare. You must be able to stand on your feet 10 hours a day, count change accurately, use scales to weigh product accurately, and blend with our existing strong team of knowledgeable, dedicated employees.

Responsibilities:

• Responsible for supervision of sales and customer experience by maintaining a tidy, safe, and inviting store environment;
• Ensure the sales floor is properly stocked and the presence of the store is well maintained;
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures;
• Provides assistance to all Patient Care Associates on a daily basis;
• Maintain product knowledge;
• Greeting customers warmly when they enter;
• Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders;
• Assists in the onboarding process of new hires and annual training;
• Assists in development of new training material, including on-going education;
• Implements all company-provided training and ensures compliance with state and federal laws;
• Correct cash handling and discount application;
• Accurate and timely data entry of patient profiles;
• Verifying proper paperwork, documentation and ID for customers;
• Open and Close Money with Accurate Reporting;
• Print & Complete Inventory Counts/Reports;
• Verify Cleaning/Closing Duties of All Staff;
• Compile & verify bulk flower accuracy daily and report discrepancies to Inventory Manager;
• Keep ordering cabinet filled throughout the day with accurate batches and products;
• Be able to find in the vault and verify open batches in Point of Sale;
• Verify in Point of Sale/vault items that are sold out and update Slack with every sold out item;
• Move forward new batches in backend Point of Sale when an old batch sells out (if have another batch);
• Ensure store cleanliness/organization daily, including that all bulk jars are washed and drying;
• Ensure positive experience for all patients and customers;
• Ensure building is appropriately locked, lights are turned off where appropriate, the temperature; controls are set appropriately for overnight or the weekend for the projected weather forecast;
• Evaluate staffing needs throughout the day and assign tasks, as needed, or send staff home;
• Ensure employee adherence to company policies;
• Address actions needing disciplinary discussion with staff, if needed;
• Receive orders in state compliance system and Point of Sale;
• Run store independently within reason through answering staff, patient and customer questions utilizing materials on hand (SOPs, Rules & Regulations; and on-site manuals);
• Be able to assist/instruct employees in case of errors (or just needing help on a daily basis: ie: difficulty on tablets/computers, refunding tickets when appropriate, correcting errors, etc); and
• Other duties as assigned by the Management Team.

Education:

• Associates Degree or above (preferred)
• Previous food service or retail management experience (required)
• Healthcare experience (preferred)

Other Misc. Requirements:

• Must be 21
• Background check required; no felonies allowed except felony convictions for cannabis crimes will be exempt
• Professional, tidy appearance and good personal hygiene
• Must be on time and ready to work when scheduled with reliable transportation with no excessive absences
• Basic cannabis knowledge is required
• Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location assignments

Compensation:

• Based on existing experience.
• Competitive Paid Holiday/Vacation Time
• Employee discounts on products in store
• Generous PTO for military, bereavement, etc.
• Employer-paid medical insurance (75% paid medical after 60 days)

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Parental leave

Shift:

• 10 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• Do you have open scheduling availability?

Education:

• Associate (Preferred)

Experience:

• Retail Management: 2 years (Required)
• Retail/Food Service: 2 years (Required)

License/Certification:

• Government-Issued Photo ID (Required)

Ability to Commute:

• Cassville, MO 65625 (Required)

Work Location: In person