Administrative Assistant

**Join Our Team as an Administrative Assistant at Castilla Orthodontics!**

Are you a highly organized and friendly individual with a passion for providing excellent customer service? Castilla Orthodontics is seeking an Administrative Assistant to join our dedicated team. This is an exciting opportunity to work in a dynamic environment where you will play a crucial role in ensuring smooth operations and exceptional patient experiences.

**Key Responsibilities:**

- **Patient Interaction:** Greet visitors and patients warmly, alerting appropriate team members of arrivals. Verify and update patient information regularly.

- **New Patient Procedures:** Perform the New Patient Check-In and Exams Scheduling processes.

- **Payment Processing:** Handle all types of patient payments, and follow established payment protocols.

- **Administrative Duties:** Confirm various types of appointments.

- **Office Operations:** Close the office per protocol, and participate in front office duties to ensure readiness for the next day.

- **Communication:** Answer telephones, route calls, provide information, and take messages. Familiarity with phone systems to manage voicemail and daily phone logs.

- **Marketing and Community Engagement:** Participate in internal and external marketing events, Theme Days, and other campaigns, sometimes outside regular office hours.

- **Team Support:** Work collaboratively with the Front Office Team and assist in maintaining a clean and organized reception area.

- **Miscellaneous Duties:** Assist with various support tasks as requested by Dr. Castilla or the Director of Operations.

**Qualifications:**

- Excellent communication skills, both verbal and written.

- Strong organizational abilities and attention to detail.

- Ability to multitask and manage time effectively.

- Positive attitude and a team player mentality.

- Experience in an orthodontic or dental office is a plus but not required.

**Why Join Castilla Orthodontics?**

- **Friendly and Supportive Environment:** Be part of a team that values collaboration and support.

- **Professional Growth:** Opportunities for ongoing training and professional development.

- **Community Engagement:** Participate in fun and meaningful marketing events and Theme Days.

If you are a motivated individual who thrives in a fast-paced environment and is committed to delivering exceptional service, we want to hear from you! Apply today to join the Castilla Orthodontics family and contribute to our mission of creating beautiful smiles and positive patient experiences.

**How to Apply:**

Please send your resume and a cover letter detailing your relevant experience. We look forward to welcoming you to our team!

**Castilla Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 34 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Professional Office: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person