Supplier Quality Coordinator

A. M. Castle & Co. has over 130 years of experience as a leader in the metals service center industry. We provide exceptional benefits, including but not limited to: medical, dental, vision, 401K match, paid time off, paid parental leave, employee recognition, disability benefits, and tuition reimbursement.

PURPOSE:

This position is responsible for developing, improving and administering external provider qualification and approval processes, and assisting with material and certification nonconformance corrective actions, monitoring supplier risks, quality goals, KPIs, and other projects to enhance the overall supply chain performance and quality at Castle Metals.

ESSENTIAL DUTIES & RESPONSIBILITIES (performs other duties as assigned):

• Manage and improve supplier qualification and re-evaluation processes, obtain documentation required for initial setup, performance monitoring, certification status tracking, requalification and other purposes.
• Develop, improve and administer approved suppliers list, and record repository for approved suppliers retained information per Quality, Supply Chain and Legal requirements.
• Facilitate communication and coordination with suppliers and Castle Metals’ supply chain, quality, legal and trade compliance teams to verify and maintain current information.
• Assist Sourcing and Product Specialists in developing methodologies for identifying key suppliers. Participate in supplier selection process as needed, provide input to decision-making process.
• Assist with tracking and reporting supplier quality and performance goals and KPIs, and assist with working with suppliers, Castle branches, sourcing, and supply chain to improve performance through collaborative root cause analysis and corrective action planning.
• Assist with review of nonconforming documenting material and certification nonconformances, ensuring that effective root cause analysis; and tracking implementation of corrective actions.
• Work as a liaison between suppliers and internal functions (Operations, Quality, & Sales) to clarify requirements, reduce waste, and improve definition of requirements. Assist Sales, Quality, and Supply Chain with any specific supplier processing questions.
• Assess and mitigate supplier risks.
• Identify, quantify, and mitigate supply chain and external provider risks. Identify & audit high risk suppliers. Create effective risk mitigation.
• Improve inbound receiving inspection and risk based material receipt process.
• Assist with managing and measuring an effective, timely and efficient External Provider Claims process. Collaborate, as needed, with supplier, Operations, and Quality to disposition material and create appropriate Accounting debit memo.

REQUIRED QUALIFICATIONS:

• Associate’s – Degree Program: Material Science / Materials Engineering or Related field
• Minimum of two (2) years of metals manufacturing, processing and/or supply chain experience.
• Self-motivated and able to work independently
• Excellent analytical and problem solving skills
• Strong computer analysis skills. Proficient in use of Microsoft Office: Excel, Word, PowerPoint and other software and analysis tools.
• Strong interpersonal and communication skills. Excellent verbal and written communication skills Must be able to communicate with suppliers and positions at all levels
• Product and metals processing knowledge
• Mill Industry knowledge: Mill Supply and Raw Material Business Cycle, capability, business strategy and direction
• Domestic travel (est. up to 10%) and some occasional International travel to site locations required (est. < 5%)

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• General office environment (keyboard, mouse, telephone use)
• Manual dexterity (grasp, hand/wrist movement)

We are an Equal Opportunity Employer

Please view Equal Employment Opportunity Posters provided by OFCCP

Company Overview: Founded in 1890, A. M. Castle & Co. is a global distributor of specialty metal and plastic products and supply chain services, principally serving the producer durable equipment, oil and gas, commercial aircraft, heavy equipment, industrial goods, construction equipment, retail, marine and automotive sectors of the global economy. Its customer base includes many Fortune 500 companies as well as thousands of medium and smaller-sized firms spread across a variety of industries. Within its metals business, it specializes in the distribution of alloy and stainless steels; nickel alloys; aluminum and carbon. Together, Castle operates service centers located throughout North America, Europe and Asia.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Work Location: One location