What are the responsibilities and job description for the Field Service Rep I position at cat?
Career Area: Manufacturing & Supply Chain Job Description: Principal Accountabilities • Understands and complies with Solar and customer HSSE policies and procedures. Ensure the work permit system is complied with. Ensure safe site and practices. Participates by attending general safety and toolbox safety meetings and completing all required safety training including CLMS training. Also suggests safety improvements. • Ensure customer expectations are met or exceeded. Ensure all maintenance activities are carried out in accordance with Solar Engineering specifications, recommendations and best practices. • Must have basic knowledge of methods and experience in the maintenance of various equipment associated with primary and utility equipment. • Must be able to proactively recognize electrical/mechanical abnormalities and potential safety problems at and take appropriate action to prevent a serious safety hazard from developing and causing damage to equipment. Provide daily reports to the relevant manager on projects or daily work. Keep abreast of pending work and personnel required to complete the projects. Ensure that necessary parts are available and submit materials requisitions when required. • Accurately report and update all equipment histories to effectively forecast equipment utilization and efficiency. Coordinate any changes necessary to ensure operations are efficient and minimal downtime is required. Ensure effective communication and reporting to immediate supervision and if applicable, customer representatives. • Utilize sound judgment when analyzing problems. Solve problems with little or no supervision in a timely and cost effective manner. Will be aware of procedures and options for identifying sources of information and technical advice. Will have sufficient product knowledge to repair and adjust minor mechanical/electrical components/systems and will be capable of reading applicable drawings and technical manuals. Work individually or with assigned FSR’s on the preventive/corrective maintenance. Will be required to assist in a technical manner with the operations and maintenance crew in any area if the workload exceeds the number of personnel available. • Monitor maintenance services or installation support to ensure they are carried out within Solar Engineering specifications, recommendations and in a safe manner in accordance with the HSSE policies and procedures. • Utilize the Work Force Management Process and system to manage work orders. This includes performing pre=work by reviewing and updating site safety information, managing employee information, and availability. The WFM application will also be used to record and report time, manage software and drawing changes, generate daily reports, review hardship data, and manage the task library. Qualifications The incumbent will have served a recognized apprenticeship or equivalent period of training. Will possess a technical qualification e.g. Degree, HNC/ HND, ONC, C&G, Aviation Engineer’s license, Marine Engineers Certificate and will have 3–5 years experience in a related industry. Higher experience/skill levels may balance lower academic qualifications, and vice versa. Experience in an overseas/offshore environment is essential, also familiarity with rotating equipment and PLC systems. This experience may be either Mechanical or Instrument/ Electrical and the FSR I will be capable of a cross-disciplined approach to the job. The FSR I will be familiar with Gas Turbine theory and operational practice including control system logic, driven equipment and processes both upstream and downstream. The FSR I will have the ability to program and basic troubleshooting on PLC systems. Where regionally required, the FSR I will hold and maintain an offshore medical and survival certificate and/or other training/certifications as needed. Qualified Candidate will live within 50 miles of Corpus Christi, Texas. Must be able to pass a Offshore Physical. Vaccinated for Covid and show proof. One-Time bonus in lieu of Relocation. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Submit your information to our Talent Network here. Powering the future through innovative, sustainable energy solutions. Solar Turbines Incorporated, headquartered in San Diego, California, is a wholly owned subsidiary of Caterpillar Inc. Solar manufactures the world’s most widely used family of mid-sized industrial gas turbines, ranging from 1 to 23 megawatts. More than 16,000 Solar units are operating in more than 100 countries with more than 3 billion operating hours. Solar is a leading provider of energy solutions, featuring an extensive line of gas turbine-powered compressor sets, mechanical drive packages, and generator sets. Solar’s customers put the company’s products to work in many areas, including production, processing and pipeline transmission of natural gas and crude oil, and generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products. Solar’s foundation is people and Solar’s culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines is comprised of a dedicated and multi-talented workforce of more than 8,000 employees with decades of experience working as a global team.
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