Antonio's Food & Beverage Manager

Catalina Island Company
Avalon, CA Full Time
POSTED ON 11/20/2021 CLOSED ON 5/14/2022

What are the responsibilities and job description for the Antonio's Food & Beverage Manager position at Catalina Island Company?

POSITION: Food & Beverage Manager

FUNCTION: Hospitality

REPORTS TO: Director of Restaurants

JOB TYPE: Full Time

LOCATION: Avalon, CA (Requires relocation to Catalina Island)


About the Company:


Catalina Island Company, the resort operator on Catalina Island, is located 22 miles off the coast of southern California and offers an abundance of amenities including Descanso Beach Club and Canyon, Island Spa Catalina, Pavilion Hotel, Avalon Grille, state-of-the-art beachfront conference and meeting space Catherine’s Terrace, as well as Banning House Lodge & Villas, Harbor Reef Restaurant and Harbor Sands in Two Harbors. The Catalina Island Company boasts more than 25 activities and tours designed to introduce visitors to the island’s natural beauty and rich history including the Zip Line Eco Tour, East End Adventure, Undersea Expedition and many more.

We are committed to encouraging and developing our team in a world class environment and are continuously developing the products and services we offer to increase the standards on Catalina Island – “California’s Island Escape”.

The Role:

The incumbent is responsible to manage the day-to-day operations of the Avalon Grille. Avalon Grille is the signature restaurant in the Company’s F&B portfolio. This waterfront restaurant features American regional dishes with a seasonal approach, paired with a world class selection of wines, micro-brew beers and cocktails in a casual and fun “al fresco” atmosphere overlooking Avalon Bay on Catalina island. We strive for the highest quality of food, beverage and service on the island. Every weekend the restaurant and bar transforms into an elegant cocktail lounge offering superb cocktails and music.

Responsibilities:

The incumbent is responsible to:

  • Ensure customer needs are fulfilled and their dining experience is as pleasurable as possible. Respond to guest feedback regarding their dining experience. Develop processes to maintain quality of service to ensure guests are provided with efficient and effective service on a consistent basis to increase guest satisfaction
  • Monitor progress toward achieving unit goals and provide staff with support, coaching and encouragement necessary to achieve business goals
  • Interface with culinary team for implementation of menus, pricing and daily specials. Ensure new items, submenus and menu updates are entered into the POS system.
  • Implement and conduct daily service line-ups with front of house staff to share information and communicate expectations for the day
  • Responsible for day to day supervision of all front of house employees.
  • Involved recruitment and onboarding process, hiring, and employee training and development. Ensure employees are routinely trained on restaurant promotions and other product offers throughout the Company so information can be shared with guests
  • Assist staff with job functions as needed to ensure optimum service to all guests
  • Monitor overall performance of the team, identify problem areas and take corrective action as necessary. Maintain a team-oriented work environment.
  • Produce/maintain weekly work schedules and input daily and weekly payroll entries as needed
  • Ensure professional attitude, appearance and proper apparel standards are met.
  • Oversee the planning and the execution of special events and promotions for the restaurant
  • Work with the sales team to accommodate special group and VIP bookings
  • Monitor and maintain proper inventory levels for front of house supplies
  • Ensure profit margin targets are achieved.
  • Monitor and control expenses for beverage costs, labor, and restaurant supplies
  • Assist with monthly sales forecast
  • Attend F & B meetings and help identify strategies to generate revenue and promote business growth
  • Responsible for all health and safety and ensuring policies are adhered to at all times.
  • Responsible for all risk assessments within the outlet
  • Ensure that the team is aware of their responsibility in respect to prevention and action in the event of fire, earthquakes and other natural disasters in accordance with the department’s safety plans and current legislation
  • Development and maintenance of all department control procedures
  • Be fully conversant with current legislation and licensing laws ensuring that this is communicated throughout the department. Maintain an in-depth understanding of all federal, state and local sanitary, safety and health standards
  • Oversee the completion of the required daily & weekly reports
  • Participate in regular food tastings and in conjunction with the Executive Chef ensure that the food offer is of a consistently high standard
  • Works directly with the Marketing & Sales Departments to enhance the advertising, marketing and coordination of any special events or functions
  • Support the QA program

Minimum Qualifications:

  • Must possess good oral and written communication skills. Proficient knowledge of Microsoft programs and hospitality-based software programs.
  • Ability to motivate, manage and oversee a diverse workforce and ability to perform all job duties
  • Valid Driver’s License
  • Serve Safe Certificate

Education and/or Experience:

  • Bachelor’s Degree in the areas of hospitality, tourism, business or equivalent experience
  • Three to five years’ experience as a Food & Beverage Manager, Restaurant Manager or a combined education and related experience

Language Skills:

Ability to read, analyze and interpret general business periodicals, technical procedures, or governmental regulations. Ability to effectively respond to questions from managers, clients, customers and the general public. Bilingual English/Spanish preferred.


Physical Requirements:

  • Requires visual acuity and ability to hear to clearly communicate with employees, guests and vendors
  • Must be able to stand and walk for extended periods of time
  • Must be able to reach with arms and hands
  • Must be able to lift and/or move up to 25 lbs.
  • Must be able to stoop, kneel and squat
  • Must be able to taste and smell
  • Must have finger to hand dexterity to be able to grip, grasp controls or equipment

Benefits:

We offer a comprehensive benefits program, including health, dental, vision, life, 401K with company match, vacation, floating holidays and sick benefits. The Company also provides a discount program for F&B outlets, hotels and activity tours.


Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Equal Employment Opportunity:

Catalina Island Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Catalina Island Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.


Catalina Island Company is committed to working with and providing reasonable accommodations to individuals with disabilities. Catalina Island Company is a drug-free workplace. If you need a reasonable accommodation because of a disability for any part of the employment process you may contact us at jobs@scico.com and inform us of your request and your contact information.


At-Will Employment:

Employment will be on a, ‘at-will’ basis, meaning that the employment relationship may be terminated with or without cause and with or without notice at any time by either the employee or Catalina Island Company.

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