Call Center Associate

Arizona Central Credit Union is a not-for-profit financial institution that is locally owned and operated by its' members. We are always looking for friendly, professional people who want to join our team. If you have a passion for helping people with their financial needs, this might be the perfect place for you!

Benefits:

• Medical, Dental, Vision

• PTO

• 401K

• Life Insurance

Job Summary:
Arizona Central Credit Union has an exceptional opportunity for a motivated individual to join our Solutions Center (Call Center) team. We are looking for candidates who enjoy providing excellent service to all internal and external members!  A key component of this service delivery is to build long-term member relationships by identifying the financial needs of our members and offering them a Credit Union solution. In addition, the position answers and processes phone, email, and chat transactions; explains products and services; responds to problems and concerns, and directs phone calls to the appropriate department.

Responsibilities include:

• Identifies member financial needs and offers a solution by cross-selling products and services that will meet those needs.

• Assists members and potential members that call, chat, or email the credit union by answering questions and concerns and providing information regarding accounts.

• Perform transfers, stop payments, process loan advances, quote loan payoffs, address changes, and other transactions, and performs required research to assist members in corrections/explanation of transactions on their accounts.

Requirements include:

• Experience: Up to six months of banking or call center experience preferred

• Education: A high school diploma or GED

**CHAT with one of our recruiters LIVE on 8/25. Copy this link to Register:**

https://app.recruitvirtual.com/events/phoenix-virtual-job-fair-8-25-23

Candidates will be considered for this position whether or not they attend the job fair.

Don’t miss this opportunity to meet Virtually with companies hiring in the Phoenix area.

PHOENIX AREA VIRTUAL DIVERSITY JOB FAIR
Friday, August 25, 2023
10am-12pm

Pre-Register to be ready to log in and participate on the day of the Job Fair. You will receive timely reminders and instructions for the day of the event.

COMPLETE YOUR REGISTRATION and upload your RESUME at the following LINK:
https://app.recruitvirtual.com/events/phoenix-virtual-job-fair-8-25-23

Remember, the best way to be considered for a position is to join the event and interact with the hiring managers via chat or video. Plan to attend this VIRTUAL ONLINE EVENT! (Candidates will be considered for this position whether or not they attend the job fair.)