Center Manager

Description

The Center Manager is a key position in the operations of our licensed childcare centers. The position works closely with the Center Operations Leadership Team to manage all programmatic, business/financial and staffing aspects of one or more childcare centers, in accordance with the agencys program, financial and people management goals. This is a leadership position designed to grow experienced leaders in the field as they both manage multiple centers while support emerging leaders in gaining the skills and knowledge needed to move forward as a site supervisor. The Center Manager position is responsible for delivering and meeting program, financial and people goals for their primary center plus additional centers (Additional centers - determined by each centers year round enrollment within a cluster in fulfillment of Catalysts mission and values). The Center Manager acts as a leader in the region, providing strategic leadership to assigned Site Supervisor's and facilitates business growth and development. This position will report to a Senior Program Director/Regional Director as applicable.

Essential Job Functions:

Center Operations
Effectively manage all aspects of performance management to include setting clear expectations, providing feedback timely, coaching, training, and motivating, maintain high staff morale, reward/recognition and retention. Develop professional growth plans and provide opportunities for continuous growth and development.
Act as a change agent to advocate, communicate and implement organizational changes in values, systems and processes.
Budget management and responsibility of approximately $2,500,000 per year depending on cluster size.
Revenue growth and business development for the team of centers as agreed in the business plan. Ensure goals meet or exceed the target requirements, including 100% fee collections.
Train, manage and support center leads to implement financially sound budgeting and resource utilization practices, as well as timely reporting of the center financial activities.
Performance criteria and expectations clearly communicated.
Management of the team(s) at the center(s)a size ranging from 2-50 staff. Support recruiting and retaining key talent and high performers
Adhere to Department of Social Services center DOR requirements regarding time required at home center/worksite.

Quality & Compliance
Mission and values communicated to all staff; behavior and outcomes of center staff consistent with the values.
Ensure appropriate staff/child interactions (observe, model, provide feedback).
Maintains program quality documentation & compliance.
Maintain principles of Catalysts developmentally appropriate programs and other relevant quality standards reflected in the program design and implementation.
Adhere to appropriate Title 22 regulations, and Title 5 if center receives funding.
Implement the Program of Excellence model to review and assess program quality and effectiveness utilize the outcomes to develop goals and objectives at the center level.
Achieve and maintain QRIS standards and/or district quality standards in all eligible centers.
Accurate and current records maintained to meet Internal controls
Health, safety, nutrition and licensing requirements are met.

Community Partnerships & Business Growth
Develop, demonstrate and maintain effective working relationships and communication with center managers, staff, peers, management, community liaisons, parents, governing agencies and School Districts.
Communication and relationships with families and community are established and sustained.
Proactively participate in a minimum of one community organization (i.e. Chamber of Commerce, local planning councils, School Districts, community boards/commissions, early education professional organizations, child development advocacy activities, child safety council, etc.)
Strategically plan and implement center-based services to coincide with the needs of the community. Offer a cadre of programs and/or resources to maximize enrollment in each center.
Strategically identify ways to improve the financial performance of the centers and take proactive actions to grow the business to include possibilities of expanding existing program or opening new centers.

Qualifications

Education

The MINIMUM formal relevant education required by the position.

• Associates Degree
• Bachelors Preferred
• Site Supervisor Permit Required (PD Permit Required if position will be overseeing multiple Title 5 centers)
• Program Director Permit Preferred

Experience

The MINIMUM relevant experience necessary to qualify for the position. Experience in lieu of education is to be counted as part of formal Education and not as part of the required experience.

• 3 to 5 years of experience in early child education/child care with proven abilities to lead the operation of a child care center.
• 1 year experience managing a team

Additional Qualifications:

• Must be able to complete Child Care Center Part II Orientation Certificate and Mandate Reporter training.
• Able to pass Criminal Record Clearance, health screening, TB test, and have updated immunizations.
• Qualifications to manage both funded and private centers preferred.
• Continuing education to meet professional growth standards required.
• Qualifications to manage both funded and private centers preferred.
• Solid experience in supervising and leading a sizeable team.
• Working knowledge of accounting, budgeting, staffing, marketing and business management highly desirable.
• Proficiency in second languages also desirable.
• Child development manager with strong business background preferred.