Project Manager

Job Description

The Project Manager is accountable for managing project timelines to ensure that Catalyst Workplace Activation completes all aspects of its project responsibilities. The position requires the incumbent to assure quick, accurate, and complete order processing starting from quotation, through installation, and client walk through. The Project Manager is also responsible for appropriately assigning project tasks and following up on the completion of delegated tasks. The position plays a critical role in keeping internal and external clients informed on project status, action items, deliverables, and timelines. The role requires the individual to be accountable for their time management in support of attaining set budget and financial goals while performing services based on Catalyst Workplace Activation's service matrix. The position is expected to be a contributing and effective team member through actively participating in project team meetings.

Essential Duties & Responsibilities

Order preparation

• Prepares pricing of furniture.
• Creates quotation in business operating system.
• Verifies accuracy of specifications and pricing.
• Maintains current order status in business operating system.
• Monitors shipment status with vendors.
• Oversees and coordinates project team to verify final specifications.
• Verifies correct product applications as specified on floor plans
  
  Project Analysis and Planning

• Conducts a thorough analysis of the project site and develops project scope.
• Provides critical time path for overall project.
• Complies with all building procedures, local, state and federal regulations, union jurisdictions, and local trade practices as appropriate.
• Interfaces with subcontractors to coordinate electrical and telecommunications plans.
• Establishes and maintains project budget.
• Meets or exceeds set time management and budget goals.
  
  Order Management

• Ensures timely invoicing and payment at project completion.
• Processes Return Authorizations, Freight Claims, Credit Memos, and warranty issues.
• Ensures timely and thorough transition of project to Account Coordinator.
• Establishes and communicates change order policies for individual project.
• Maintains current and accurate project sheets for billable services.
• Responsible for maintaining thorough and detailed project documentation.
• Prepares project status reports for clients.
• Releases invoices based on Catalyst Workplace Activation terms and conditions.
• Effectively manages vendor invoicing reports
  
  Leadership and Communication

• Builds trusting relationships with internal and external customers.
• Communicates relevant project information to all team members in a timely manner.
• Provides feedback to team members concerning all aspects of the project.
• Represents Catalyst Workplace Activation in a professional manner to all customers and team members.
• Organizes and/or conducts employee orientations at client site at the completion of project.
• Responds quickly and courteously to client requests.
• Schedules and coordinates client meetings.
• Attends scheduled departmental and staff meetings.
• Participates as a positive team member with all office personnel.
• Able to work and communicate effectively with others in a diverse work environment.
• Assures timely punch-list resolution

Qualifications

Education & Experience

• Bachelor's degree preferred; or equivalent of education and experience
• Prefer Project Management Certification
• Proficient in MS Office
• Required: at least 1 year of project coordination experience
• Prefer 3-5 years' project management experience or commercial furniture experience
• Customer service background preferred
• Knowledge or expertise in Herman Miller systems furniture preferred