Social Adjustment Case manager

Provides direct case management services for clients to meet service goals such as applying for government benefits, obtaining medical care, and connecting to social service agencies to improve self-sufficiency.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provides direct case management services to clients through conducting needs assessment, creating service goals to address identified needs, and supporting clients in meeting those needs
• Transports or arranges transportation for clients for appointments with medical and social service providers and other agencies as needed to meet goals
• Identifies and removes barriers to cultural adjustment and self-sufficiency
• Consistently follows up with clients as required by program guidelines and completes documentation according to program, grant, and donor standards
• Provides interpretation and translation as needed
• Maintains client case files and detailed case notes

OTHER DUTIES

• Learns program policies to properly inform clients
• Adheres to federal case and program documentation requirements as outlined by funders
• Submits reports as required and in a timely manner
• Creates and conducts cultural orientations to address barriers to cultural adjustment
• Supports the Missions, Values, and Vision of Catholic Charities of Dallas
• Other duties as assigned by supervisor
• May train and lead the activities of volunteers and interns.
• Adhere to policies related to boundaries with and protection of clients.
• Complete required abuse prevention training (Safe Environment) and others, as required by program.
• Report suspicious and inappropriate behaviors.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Adhere to procedures related to managing high risk activities and supervising clients, as applicable.

EDUCATION & TRAINING

• Bachelor’s degree in social work or related field preferred.
• Previous social work or case management experience strongly preferred

KNOWLEDGE, SKILLS & ABILITIES

• Bilingual in a language reflected in the current client population is preferred (Dari, Arabic, Swahili, Burmese, French, Spanish, Ukrainian)
• Excellent verbal, written, and interpersonal communication skills
• Computer literacy and experience with MS Office suite of products
• Adherence to applicable professional and agency Codes of Ethics
• Capable of performing tasks with limited supervision.
• Efficient time management skills
• Attentive to detail and highly organized
• Ability to work in a flexible work environment
• Ability to lift and carry items up to 50 pounds

OTHER REQUIREMENTS

• Background Check: This position requires a criminal background check.
• Driving Record: Clear driving record, valid TX driver’s license, required insurance, and own reliable transportation.

Health: Annual TB screen and other public health screenings as indicated by program

IMPORTANT NOTE:

• Commute: In-person position; travel required to transport clients (mileage compensated as per federal rate for personal vehicle usage)

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you speak Dari, Arabic, Swahili, Burmese, French, Spanish, and/or Ukrainian?

Ability to Commute:

• Dallas, TX 75247 (Required)

Ability to Relocate:

• Dallas, TX 75247: Relocate before starting work (Required)

Work Location: In person