What are the responsibilities and job description for the Mortgage Loan Post Closer position at Catholic Charities of Central and Northern...?
Provide follow up and tracking to ensure that all final documents have been received and filed for all mortgage loans post-closing.
Works closely with title companies, attorneys and settlement agents to obtain missing title or other information needed to complete the mortgage loan file.
Follows up with investors to ensure appropriate documentation was received and works with the investor in clearing or documenting any suspense items within the time frame allowed by the investor through to purchasing of the mortgage loan.
Obtains and delivers all applicable insuring certificates and final documents required by the investor.
Prepares and generates goodbye letters for electronic delivery or print/mail on a daily basis.
Work on the Tickler Report to help collect, correct and clear items off the list for assigned banks.
Strives to meet established service expectation by following up on missing final documentation in the mortgage loan file.
Completes required fields in Encompass or Blitz Docs on mortgage loans closed monthly so that reports are accurate and complete.
Ensures that required funds or other post-closing fees and documents to any required outside entities such as FHA, MIP, VA Funding Fee, etc., have been received.
Promotes the spirit of cooperation and teamwork by providing excellent customer service to both internal and external customers at all times.
Maintains and enhances personal knowledge of laws, regulation and internal policies and procedures appropriate to the position.
Identifies problems and develops procedures to resolve or correct the situation; monitors and measures the results. Provides excellent customer service and solves customer related problems quickly.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications