Release Services Case Manager

Long Beach, CA Full Time
POSTED ON 3/7/2024

The Release Service Case Manager will assist CES -families into a “no-wrong-door network” by assessing the needs of families experiencing homelessness and linking them with the most appropriate housing and services to end their homelessness. The goal of the CES-Release Case Manager is to streamline processes through which homeless families assess housing.

The position also provides leadership to other Client Resources Coordinators, II and III and handles more difficult cases in serving clients through counseling, advocacy, and guidance. Release Case Managers are responsible for preforming triage screening, coordinating crisis housing, connecting families to supportive services to address any immediate needs such as emergency shelter, bridge housing, DV services and rapid rehousing services.

Responsibilities:

  • Assesses clients’ needs and helps them address and achieve their identified goals.
  • Develops problem-solving relationship with clients. Assesses and identifies needs and abilities of clients.
  • Completes assessments and makes referrals to mental health, BHS agencies within 72 hours for prescreening.
  • Develops Housing Stability plans and individualized Service Plan.
  • Works with other agencies and the CES-SPA8 to ensure clients receive all needed services.
  • Links clients to existing Agency and community resources, including Legal aid.
  • Must be able to perform Diversion strategies that prevents homelessness at the front door of the homelessness response system by helping people identify immediate alternative housing arrangements and, if necessary connecting them with services and financial assistance to help them return to permanent housing. Every effort should be made to divert clients to other housing solutions at their contact with the homelessness response system.
  • Records client-related information.
  • Compiles monthly statistics of services provided.
  • Inputs all clients and residents into Case Worthy, LB-HMIS and LA-HMIS.
  • Attends weekly and monthly case management meetings.
  • Monitors cases and plans for re-assessment biweekly.
  • Maintains confidentiality of client information and records.

Qualifications:

  • Master’s degree preferred, Bachelor’s degree required
  • Three to five years of related experience to include case management
  • Experience working with the homeless population
  • Experience in supervising approximately six team members.
  • Skilled in performing comprehensive case management services, including assessment, service planning, coordination, and documentation.
  • Develop and maintain effective working relationships.
  • Ability to promote program services and network with partner agencies.
  • Knowledge in developing procedures based on contract requirements.
  • Must have a valid California Driver’s License, Class C, Auto Insurance, and willingness to travel as required.
  • Ability to use independent judgment and initiative.
  • Must be organized and maintain accurate and orderly records.
  • Must be able to pass a Drug Screen & Department of Justice DOJ/FBI background check.

To apply go to: https://catholiccharitiesla.org/employment-opportunities/

Salary.com Estimation for Release Services Case Manager in Long Beach, CA
$95,100 to $114,539
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