What are the responsibilities and job description for the Associate Director, Annual Funds Programs and Development position at Catholic Charities of the Diocese of Arlington?
The Office of Development assists parishes, schools and other entities within the Catholic Diocese of Arlington (CDA) with programs that encourage financial stewardship from parishioners to meet operational and capital needs. The Office also helps to design and implement a comprehensive diocesan development program that encourages financial giving by parishioners and others and that provides financial resources for parishes and schools and for the ministries, programs and services throughout the diocese including Catholic Charities Diocese of Arlington.
The Associate Director, Annual Fund Programs and Development Support Services will serve as part of the Catholic Charities Development Leadership Team and participate in weekly Development Strategy Meetings with the Charities President and CEO, the Chief Financial Officer, the Director of Communications, Director, Catholic Charities Development Programs and the Executive Director, Office of Development. The Associate Director will execute and manage:
• a comprehensive Annual Fund program which is primarily driven through direct mail appeals, acquisition mailings, online giving and work-place contributions program
• the effective use of the constituency database (IMIS) for all gift processing and reports for all Catholic Charities' development programs
• business protocols and data management policies related to donor/prospect for individuals, businesses and foundations
• the Database List Maintenance Coordinator, who is a full-time support staff member
DEVELOPMENT OPERATIONS OVERVIEW
As Associate Director, Annual Fund Programs and Development Support Services and supervisor of the Donor Relations Specialist, the Associate Director employs best practices in all CCDA gift processing, database management and donor relations as related to the full spectrum of donor and prospect management. This includes ensuring accuracy of all database records, timely acknowledgement of gifts and responding to donor questions about their gifts.
In support of other development areas such as Major Gifts, the CCDA Ball, Foundation Grants and other fundraising income, the Associate Director is responsible for monitoring all development revenue gifts and preparing weekly and monthly financial progress reports in concert with CCDA financial department staff. This includes communicating all development income progress toward budget to CCDA Executive leaders and Development Team through printed or emailed reports.
Additional Database Management Support - Charities Volunteer Database
CCDA's core of volunteers is a critical funding constituency. The manager also provides a pro-active customer support function to the Office of Volunteers especially as it relates to assisting in the inclusion of volunteers into the imis database, supporting volunteer recognition activities through list generation and solicitation of funds from the ~4,000 volunteers.
The Development Operations portion of the position accounts for ~40% of the Associate Director's time.
ANNUAL FUND PROGRAMS OVERVIEW
The remaining 60% of work for the Associate Director, Annual Fund Programs and Development Support Services focuses on strengthening and advancing Charities' Annual Fund programs. With annual giving as the enabling component of successful major and gift planning programs, the Associate Director is responsible for the data management and growth of the institution's portfolio of prospects and donors. Data on donors may be generated through direct mail (4 appeal letters and 4 newsletters), Christmas Collection, workplace giving, e-mail initiatives, phone calls, unsolicited white mail and program specific fundraising initiatives/drives with all part of a focused and growth-oriented plan for annual support.
The Associate Director works closely with the Executive Director, Office of Development and Catholic Charities President and CEO in developing annual fundraising strategies and implementation for seeking to have all donors maintain and or increase their annual giving.
Additionally, direct mail efforts should seek to drive lower level donors (below $1,000) to become higher level annual leadership donors of $1,000 or more and eventually CCDA major gift donors (above $,000 annually).
The specific Annual Fund Programs include but are not limited to the following and raise more than $2 Million as of the FY 19-20:
Newsletters (4 annually)
• Direct Mail (4 Letter Appeals annually)
• Direct Mail - Leadership Giving ($1,000+)
• Annual Christmas Parish Second Collection
• Giving Tuesday
• Targeted Fundraising/Communications Emails
Additional Annual Fund Related Responsibilities:
Program Area Fundraising Support:
The Associate Director provides a pro-active "customer support" function to Catholic Charities' senior management and all program managers/director. in assisting them in program-based fundraising and donor relations efforts to ensure direct mail and other efforts are in alignment with the many elements of CCDA 's approved annual Development Plan.
Annual Fund Communications Related Responsibilities
Under the direction of the Executive Director, Office of Development, Catholic Charities President and CEO, the Associate Director collaborates with the Catholic Charities Director of Communications in the production of key institutional print collateral such as Newsletters (4), an Annual Report, brochures and or other development communications and parish education materials about CCDA.
Summary
In summary, the Associate Director provides planning and strategic direction for all of the areas noted above in the context of growing all Annual Fund programs while supporting the overall development budget strategic funding goals of Catholic Charities.
RESPONSIBILITIES AND AUTHORITY:
Physical Demands/Working Environment
While performing the duties of this job, required to have ordinary ambulatory skills sufficient to visit other locations; ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weight of 10 - 50 pounds
Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read
Frequently required to sit, hear, talk and use repetitive motion of the hands/wrists
Work performed in and out of the office setting
Required to travel to parishes throughout the diocese as needed
Occasional evening and/or weekend work is required
QUALIFICATIONS:
Bachelor's degree and 5 to 8 years non-profit fundraising/development experience with emphasis in Annual Fund development work via direct donor solicitation, direct mail, email, online giving appeals, and social media fundraising vehicles.
5 to 8 years' experience in managing constituency database, gift processing and donor relations functions
Strong managerial, leadership and supervisory skills necessary.
Demonstrated analytical and fundraising skills with the ability to research and identify new fundraising opportunities, identify critical, high pay-off activities and incorporate them with current annual calendar to prioritize them and raise new funds to help attain goals.
Demonstrated organization and communication skills as well as ability to work with and motivate other development professionals and volunteers.
Excellent skills and understanding of computer and constituent software required.
Ability to work independently and within a team environment. Willingness and ability to travel in diocese and to work nights and weekends, as required.
Ability to work cooperatively with CCDA and CDA Executive leaders, Board, Program
Directors and other staff to achieve CCDA development office goals; through collaboration and the sharing of information while providing the best quality materials and program plans by continuously seeking new ideas to upgrade standards to maintain quality, in all areas of responsibility.
Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
Ability to listen carefully to and understand the needs or concerns of donor/prospects, both internally and externally, and proactively respond to those needs in a consistent and timely manner via communications efforts in annual fund program materials.
Must possess a strong personal commitment to the mission, goals, programs and services of the Catholic Church and of Catholic Charities specifically.
Prefer a fully-initiated and practicing Catholic, able to participate in the full sacramental life of the Church.
Licenses/Certifications: Must maintain a current driver's license.
The Associate Director, Annual Fund Programs and Development Support Services will serve as part of the Catholic Charities Development Leadership Team and participate in weekly Development Strategy Meetings with the Charities President and CEO, the Chief Financial Officer, the Director of Communications, Director, Catholic Charities Development Programs and the Executive Director, Office of Development. The Associate Director will execute and manage:
• a comprehensive Annual Fund program which is primarily driven through direct mail appeals, acquisition mailings, online giving and work-place contributions program
• the effective use of the constituency database (IMIS) for all gift processing and reports for all Catholic Charities' development programs
• business protocols and data management policies related to donor/prospect for individuals, businesses and foundations
• the Database List Maintenance Coordinator, who is a full-time support staff member
DEVELOPMENT OPERATIONS OVERVIEW
As Associate Director, Annual Fund Programs and Development Support Services and supervisor of the Donor Relations Specialist, the Associate Director employs best practices in all CCDA gift processing, database management and donor relations as related to the full spectrum of donor and prospect management. This includes ensuring accuracy of all database records, timely acknowledgement of gifts and responding to donor questions about their gifts.
In support of other development areas such as Major Gifts, the CCDA Ball, Foundation Grants and other fundraising income, the Associate Director is responsible for monitoring all development revenue gifts and preparing weekly and monthly financial progress reports in concert with CCDA financial department staff. This includes communicating all development income progress toward budget to CCDA Executive leaders and Development Team through printed or emailed reports.
Additional Database Management Support - Charities Volunteer Database
CCDA's core of volunteers is a critical funding constituency. The manager also provides a pro-active customer support function to the Office of Volunteers especially as it relates to assisting in the inclusion of volunteers into the imis database, supporting volunteer recognition activities through list generation and solicitation of funds from the ~4,000 volunteers.
The Development Operations portion of the position accounts for ~40% of the Associate Director's time.
ANNUAL FUND PROGRAMS OVERVIEW
The remaining 60% of work for the Associate Director, Annual Fund Programs and Development Support Services focuses on strengthening and advancing Charities' Annual Fund programs. With annual giving as the enabling component of successful major and gift planning programs, the Associate Director is responsible for the data management and growth of the institution's portfolio of prospects and donors. Data on donors may be generated through direct mail (4 appeal letters and 4 newsletters), Christmas Collection, workplace giving, e-mail initiatives, phone calls, unsolicited white mail and program specific fundraising initiatives/drives with all part of a focused and growth-oriented plan for annual support.
The Associate Director works closely with the Executive Director, Office of Development and Catholic Charities President and CEO in developing annual fundraising strategies and implementation for seeking to have all donors maintain and or increase their annual giving.
Additionally, direct mail efforts should seek to drive lower level donors (below $1,000) to become higher level annual leadership donors of $1,000 or more and eventually CCDA major gift donors (above $,000 annually).
The specific Annual Fund Programs include but are not limited to the following and raise more than $2 Million as of the FY 19-20:
Newsletters (4 annually)
• Direct Mail (4 Letter Appeals annually)
• Direct Mail - Leadership Giving ($1,000+)
• Annual Christmas Parish Second Collection
• Giving Tuesday
• Targeted Fundraising/Communications Emails
Additional Annual Fund Related Responsibilities:
Program Area Fundraising Support:
The Associate Director provides a pro-active "customer support" function to Catholic Charities' senior management and all program managers/director. in assisting them in program-based fundraising and donor relations efforts to ensure direct mail and other efforts are in alignment with the many elements of CCDA 's approved annual Development Plan.
Annual Fund Communications Related Responsibilities
Under the direction of the Executive Director, Office of Development, Catholic Charities President and CEO, the Associate Director collaborates with the Catholic Charities Director of Communications in the production of key institutional print collateral such as Newsletters (4), an Annual Report, brochures and or other development communications and parish education materials about CCDA.
Summary
In summary, the Associate Director provides planning and strategic direction for all of the areas noted above in the context of growing all Annual Fund programs while supporting the overall development budget strategic funding goals of Catholic Charities.
RESPONSIBILITIES AND AUTHORITY:
Physical Demands/Working Environment
While performing the duties of this job, required to have ordinary ambulatory skills sufficient to visit other locations; ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weight of 10 - 50 pounds
Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read
Frequently required to sit, hear, talk and use repetitive motion of the hands/wrists
Work performed in and out of the office setting
Required to travel to parishes throughout the diocese as needed
Occasional evening and/or weekend work is required
QUALIFICATIONS:
Bachelor's degree and 5 to 8 years non-profit fundraising/development experience with emphasis in Annual Fund development work via direct donor solicitation, direct mail, email, online giving appeals, and social media fundraising vehicles.
5 to 8 years' experience in managing constituency database, gift processing and donor relations functions
Strong managerial, leadership and supervisory skills necessary.
Demonstrated analytical and fundraising skills with the ability to research and identify new fundraising opportunities, identify critical, high pay-off activities and incorporate them with current annual calendar to prioritize them and raise new funds to help attain goals.
Demonstrated organization and communication skills as well as ability to work with and motivate other development professionals and volunteers.
Excellent skills and understanding of computer and constituent software required.
Ability to work independently and within a team environment. Willingness and ability to travel in diocese and to work nights and weekends, as required.
Ability to work cooperatively with CCDA and CDA Executive leaders, Board, Program
Directors and other staff to achieve CCDA development office goals; through collaboration and the sharing of information while providing the best quality materials and program plans by continuously seeking new ideas to upgrade standards to maintain quality, in all areas of responsibility.
Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
Ability to listen carefully to and understand the needs or concerns of donor/prospects, both internally and externally, and proactively respond to those needs in a consistent and timely manner via communications efforts in annual fund program materials.
Must possess a strong personal commitment to the mission, goals, programs and services of the Catholic Church and of Catholic Charities specifically.
Prefer a fully-initiated and practicing Catholic, able to participate in the full sacramental life of the Church.
Licenses/Certifications: Must maintain a current driver's license.
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