Director of Human Resources

Cayuga Centers is hiring immediately for:

Director of Human Resources

Earn $100,000 - $115,000/annually

Location: Auburn, NY

Join our team and make a difference in the lives of children, youth, and families in our community!

About Cayuga Centers:

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We provide our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Department:

Cayuga Center’s Human Resources Department has 5 HR Professionals, including recruiters, benefits administrators, specialists, generalists, and assistants based in New York City, Florida, and Auburn, NY.

Cayuga Centers seeks a dedicated individual to take on the position of Director of Human Resources in Auburn, NY. Under the supervision of the Deputy for Human Resources, the Director for Human Resources will support the HR team based in Auburn, NY. The director must possess a growth mindset, be a quick study, and learn about our child services programs in the eight states and 22 cities across the United States. To succeed as an HR leader at Cayuga Centers, the Director must be a strong technical expert in Human Resources and develop and maintain partnership and team connectedness across the organization. This makes a difference because the communities we serve receive higher quality services when our workforce is strong, steady, and supported.

How you get to use your skills…

• Cayuga Centers operates in approximately eight states and twenty cities; the HR Director must learn our child services programming and develop a strong partnership with the program Deputies, the Leadership Council, the Associate CEO, and President/CEO
• Oversee the daily operations of the HR team based in Auburn, partnering with the Deputy of Human Resources based in NYC
• Administer, update, develop, and communicate personnel policies and procedures to staff, ensuring that staff understands best practices for progressive discipline, leave management, benefits and training
• Lead, coach and mentor HR Generalists based in Auburn and provide support to the HR team members in other subunits
• Oversee and manage employee relations, liaising with Upstate New York, Delaware, Pittsburgh, Dallas, Chicago, Los Angeles and Baltimore
• Conduct new-employee orientations; monitor career-path program and employee relations counseling
• Ensure the agency complies with federal, state, and local legal requirements by studying existing and new legislation, anticipating legislation, enforcing adherence to requirements; advising management on needed actions
• Assist with maintenance and work with the team to update Employee Handbook and Standard Operating Procedures, partnering with the CQI and Compliance team
• Serve as a liaison and provide employee relations advice and counseling to management and employees
• Provide training to other department directors and supervisors in the areas of hiring, firing, documentation, evaluations, privacy, FMLA, PFL, workplace safety, harassment, discrimination, and workplace violence
• Conduct regular follow-up with Assistant Director of Talent Acquisition to determine the effectiveness of recruiting plans and implementation
• Guardian and executor of agency competencies, lives out our agency competencies
• Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access protected Health Information is limited to the extent required to perform responsibilities herein, dictate the level of access, use, and disclosure of confidential information
• Perform other duties as requested by your immediate supervisor or the agency’s C-Suite

Schedule: Exempt

• Regular hours entail 9:00 am - 5:00 pm, Monday - Friday
• Must be flexible to meet program needs
• Will travel outside regular work hours
• Hybrid - Eligible for one remote day after 90 days of employment

• Bachelor’s degree with a minimum of six to eight years experience in Human Resources, including a minimum of three to four years supervising a large team - required, Master's degree preferred
• PHR or SHRM CP or SCP certification - required
• Experience providing Human Resources for not for profit agency - preferred
• Demonstrated track record in developing and maintaining systems
• Highly skilled in MS Office and Google Workspace and working knowledge of web-based HRIS or equivalent systems - required
• Excellent communication and organizational skills and ability to work in a flexible team context
• Ability to handle confidential material responsibly
• Valid NYS Driver’s License - required
• Ability to travel to agency locations

Why Cayuga Centers?

• Certified Great Place to Work ®
• Workplace Wellness Award Finalist
• Council on Accreditation (COA) Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation, and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint

• 160 hours of vacation time; 12 Sick Days per year
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• Pet and Legal Insurance
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• 401(k) match up to 6%
• Corporate Discounts Program
• Sick Leave Pool
• Identity Protection
• Hybrid - Eligible for one remote day after 90 days of employment