Director of Compliance (Florida Programs)

Job Description:

Cayuga Centers is hiring immediately for a Director of Compliance (Florida Programs)

Location: North Miami, FL

Pay: $70,000-$80,500/annually

About Cayuga Centers

Cayuga Centers is committed to delivering quality services that meet the needs of those in our care. We have long believed that the delivery of quality programs is at the heart of our work. In short, Good enough is not good enough. This approach defines all phases of our work as an organization, including a careful assessment of post-intervention outcomes and effectiveness.

The Compliance Department effectively ensures that Cayuga Centers is in full compliance on an organizational, program, and contract level with all funding and licensing entities.

Compliance is composed of the following teams:

• Corporate Compliance
• Federal Programs Compliance
• US Office of Refugee Resettlement Unaccompanied Children (UC) Long term and Transitional Foster Care (LTFC/TFC)
• NYC Programs Compliance
• Administration for Children’s Services (ACS) Enhanced Family Foster Care (EFFC)
• Regional Programs Compliance
• Home and Community-Based Treatment & Support (HCBTS)
• Preventative Case Planning Services (PCPS)
• Treatment Family Foster Care (TFFC)
• Youth and Family Resource Center (YFRC)
• Intellectual or Developmental Disabilities (I/DD)
• Florida Programs Compliance
• Treatment Family Foster Care (TFFC)
• Home and Community-Based Treatment & Support (HCBTS)

Each team works to help their assigned program to both know and to meet all applicable regulations and standards and to improve to meet such when they are not met. We aim to always be audit ready.

The Director of Compliance will work directly with the Florida Programs.

Keep us Audit Ready through the following……

• Be an expert in and remain up-to-date on ever-changing oversight agencies policy, procedure and regulations including Florida State, and County Agencies (Miami Dade, Treasure Coast, Broward) Departments of Children and Families (DCF) Agency for Health Care Administration (AHCA), Administration for Children and Family (ACF), Council on Accreditation (COA), Medicaid and other relevant municipal, state and federal agencies
• Develop a deep understanding of assigned program operations. Identify all compliance requirements applicable to these programs.
• Regularly review contracts, oversight agency websites, and other external agency resources.
• Interpret and convey requirements to the program leaders and staff, and assist program partners to know, understand, and own the compliance requirements expected of them.
• Utilizing direct reports, partner with programs to develop detailed and time bound corrective action plans (CAP) to address lapses, facilitate CAP implementation and monitor improvements for consistency. Give empowering feedback to program partners.
• Partner with the Quality and Effectiveness Department to assist us in being a true learning organization and create improvement through partnership
• Create an audit calendar for assigned programs overseeing to proactively manage audit coordination and effectively manage on-going audits.
• Oversee internal and external audits. Ensure audit documentation is accurate and complete, identified issues are addressed, and monitor corrective action plans.
• Identify potential opportunities and risks within the organization and its environment to protect the organization’s business interests and strategic goals.
• Strategize with the Compliance Office on department goal setting, drafting board reports, systems development, increasing efficiency and identification of potential gaps and risks.
• Contribute to the CQI committee as requested
• Collaborate cross functionally with agency leaders and with our other departments to ensure the long-term sustainability of an organizational culture that reflects the mission, vision, and values of the organization.
• Provide regular and empowering supervision of direct reports including day to day direction, review and approval of timesheets, performance reviews, constructive feedback, disciplinary actions, and ongoing training and professional development.
• Comply with rules and regulations governing access to Protected Health Information (PHI) under HIPAA.
• Establish a regular and significant presence in-person and/or via electronic communications in Cayuga Centers’ Offices. Hybrid work schedules will be limited.
• Represent Cayuga Centers in the community and with internal and external stakeholders in a manner that strengthens the organization’s brand and aligns with the mission, vision, and values.
• Understand that Cayuga Centers is a dynamic organization that must be continuously attentive and responsive to the communities we serve. Members of the Compliance Department will be expected to participate in professional development opportunities that enhance one’s skills and mentor teammates, and be prepared, during times of organizational need, to assume additional, short-term responsibilities that may fall outside of one’s primary role or duties. Flexibility on these occasions reflects a commitment to the organization’s ethos of 'We are all in this together.'
• Recognize that the heart of our work and its value is our staff. Actively participate in our support, validation, and growing of staff.
• Perform other duties as requested by Compliance Officer

Schedule: Exempt

• Regular hours entail 9:00am - 5:00pm or 8:00am - 4:00pm, Monday - Friday, with flexibility
• Must be flexible to meet program needs
• Travel outside of work hours may be required