Route Specialist

Job Overview

The Route Specialist will cover the routes of teammates when they are away and maintain their established routes, including orders, delivery, and, or unloading our products at customer locations on designated routes, in a courteous, professional, compliant, safe, and timely manner. This fast-paced role is also responsible for stocking and facing products on displays and shelves, in coolers and cold vaults while ensuring that appropriate rotation standards are maintained. The Route Specialist may be asked to train new route sales teammates and to assist the Supervisor, as time permits; handle urgent customer needs to satisfy commitments made to customers, and serve as an ambassador of our company and the world’s most recognized brands.

Duties & Responsibilities

• Cover vacation routes competently to maintain established route standards and sales to prevent missing important opportunities, ensure a high level of customer service is maintained
• Order, fill, merchandise, and rotate products on shelves, displays, cold vaults, and cooler equipment, according to company standards
• Specified activities per route discipline (bulk, conventional, full service, and cold bottle)
• Assist the Supervisor in training new route sales teammates and assist supervisors as time permits, focusing on safety, efficiency, and customer service.
• Handle urgent customer needs to meet commitments made to customers in a timely, consistent, and professional manner, through partnering with the sales, delivery, and customer management teams
• Assist supervisor with projects, tasks across the territory, and other duties as assigned

Knowledge, Skills, & Abilities

• Able to perform job duties with minimal supervision on a timely basis
• Past job performance must reflect dependability, initiative, professional demeanor, and the ability to exercise sound judgment
• Ability to work in a fast-paced continuous lifting environment
• Ability to lift up to 50 lbs. of product repetitively
• Availability to work some weekends and some holidays
• Previous route delivery, direct store delivery, stocking, merchandising products, or retail management experience is strongly preferred
• Excellent safety record
• Must have the ability to push and pull manual and powered material handling equipment (i.e., pallet jack, hand-truck, etc.) containing product loads for a minimum of 100 yards without assistance
• Ability to read, speak, write and understand English to perform basic math skills (addition, subtraction, multiplication, and division)
• Route Specialist typically is a senior role capable of covering any route discipline.
• We currently have multiple payment types across the company

Minimum Qualifications

• Valid driver’s license for your state of residency with an excellent driving history reflected on a 7-year Motor Vehicle Report
• Commercial Driver’s License (CDL) or permit (Class A) or the ability to obtain such
• Ability to pass and maintain D.O.T. physical requirements

Preferred Qualifications

• High school diploma or GED
• Retail management or merchandising experience

Work Environment

Work environment will vary, including exposure to weather conditions, coolers, and customer storage areas which may be nontemperature controlled