Senior Director of Strategy

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Senior Director of Strategy Location Cleveland Facility Cleveland Clinic Main Campus Department Strategy Office-Clinical Transformation Job Code T98849 Shift Days Schedule 8:00am-5:00pm Job Summary Join the Cleveland Clinic as our Senior Director of Strategy, where you will work with a collaborative and supportive team of passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. News and World Report. On our team, you will receive endless support and appreciation, while building a rewarding career with one of the most respected healthcare organizations in the world. As the Senior Director of Strategy, you will be performing strategy work at one of the most innovative health systems in the industry. Cleveland Clinic has a multi-state and international footprint, which most other health systems do not. Your duties will include but are not limited to: -Being responsible for strategic planning, strategy deployment, growth, and network integration. -Building peer-like relationships with senior executives on their projects and relationships. -Leading multiple, major, complex projects involving several senior executives and cross-functional stakeholders. -Having responsibility for major Strategy Office projects that help set our agenda, improve team effectiveness and people processes. Our ideal future caregiver is someone who: -Has healthcare industry knowledge. -Is experienced in doing market analysis and strategy development in healthcare. -Has strong data and analytics skills. -Is able to build strong relationships. -Has strong verbal and written communication skills. By taking this primarily remote role, you will have opportunities to work with and build relationships with executives and other leaders in our Enterprise. We pride ourselves on professional development and encourage you to grow in your career. Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand. Job Details Responsibilities: Directs the Strategy Office (SO) projects/processes/relationships. Responsible for an area within the SO (e.g., strategic planning, strategy deployment, growth, go-to-market, strategic Intelligence, network integration, strategic transactions) which will include leading projects/relationships, developing standardized practices/processes, and managing/leading teams of people within the SO and across the Enterprise. Leads multiple, major, complex projects and/or relationships involving several senior executives and cross-functional stakeholders. Performs variety of functions within those projects, including: facilitation of meetings; creating/delivering presentations to senior executives; problem solving, setting and driving goals and timelines; designing and conducting complex analytics; and developing implementation plans. Manages these projects/relationships stand-alone and to deliver high-quality outcomes on-time. Manages teams of people in execution of projects/management of relationships. Teams include SO members and caregivers/executives outside the SO (and potentially outside CC) of all skill levels. Develops SO toolkit/perspective on area of expertise including: conceptual framework, standardized analytics, standardized processes, tools/templates, and training. Builds peer-like relationships with senior executives on their projects/relationships, influences as a challenging thought-partner, and helps guide decision-making. Responsible for least one person reporting to them and will manage the recruiting, hiring/onboarding, performance management, evaluation, engagement ,and mentorship of those people. Responsible for major Strategy Office projects that help set the SO agenda, improve team effectiveness/engagement, improve people processes, skill-build, etc. Education: Bachelor's degree in Health Care Administration, Business or related field. Master's degree preferred. Certifications: None required. Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Work Experience: Minimum of 10 years of work experience, with majority of time in either healthcare (within organization or consulting) or technical role matching job. Background in senior operations, senior expert or consultative role preferred. History of achievement and ability to influence change in large organizations required. Extensive experience and knowledge of either healthcare industry/provider operations or of specific technical skill (i.e., strategy deployment or strategic transaction management), with deep enough expertise to conceptualize approaches and frame implications for CC. Very strong in majority if not all of these categories: Critical thinking/problem-solving skills: capable of leading broad set of executives through a complex problem-solving process; Analytical skills: needs to be able to structure and guide complex analytics to support project needs; Presentation skills: capable of developing and writing complex presentations for any audience using multiple formats; strong presenter/facilitator with senior executive presence; Client relationship skills: able to build peer-like relationships with senior executives and provide critical thought partnership on intellectual/organizational/political questions; Project management skills: capable of leading large enterprise teams of senior stakeholders efficiently through process to manage relationship work or complete projects; Team/office leadership: capable of inspiring teams of people to achieve results; accountability for Office culture. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days. Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.