Sales Engineer I

Company Cox Communications, Inc. Job Family Group Sales Job Profile Sales Engineer - CB - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 15% of the time Work Shift Day Compensation Compensation includes a base salary of $74,500.00 - $111,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $22,875.00. Job Description Role Summary The Cox Business Sales Engineer I consults with and supports the sales team providing pre-sales support for managed services solutions in a cloud hosting environment. Cox Business provides Connectivity, Managed Services, Cloud Services, and Connected Community solutions to prospective and existing customers. As a Sales Engineer I, you will be responsible for providing product knowledge during the consultative solution selling process by identifying and understanding the customers' needs and proposing appropriate solutions. There are additional responsibilities to participate in the technical aspects of solution implementations with other members of the sales team, to clearly communicate with Network Operations/Commercial Engineering on said implementations, and to advise Product Management teams on new product opportunities. The Sales Engineer I will partner with the sales makers to develop and maintain consultative, long-term relationships with our customers. These relationships will be at multiple levels within each organization to address current and future business needs with Cox Business technology solutions. Meeting with customers to review their accounts, maintain in-depth knowledge of their business, and advise them on all aspects of evolving technologies that could address their business problems will also be key responsibilities of this position. Primary Responsibilities and Essential Functions Meets with prospective and existing customers and with other members of the sales team to collect and analyze information required to assess customers’ technology needs in detail. Supports the Sales team, interfaces with customers and vendors to develop Cox Business proposals, gathering associated technical specifications, as needed to ensure their integrity. Assess how Cox Business technical solutions can integrate to meet the customer’s technology needs. Supports Network Operations and Engineering to ensure that designed technology solution will meet customer needs and to ensure network availability/serviceability before orders are finalized. Supports product development teams as an active member to ensure the sales team's understanding of new products and to provide technical feedback to the product development team, as appropriate. Develops and delivers technical presentations to internal/external groups as needed. Supports the sales organization as the technical subject matter expert. Support may include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox Business’ proposed solution is the right one, and negotiating technical aspects of the proposal, as needed. Attend vendor meetings and perform site surveys, as required. Coordinates internal technical resources necessary to develop sales proposals and sales presentations on complex, high-end solutions. Provides technical guidance to customers, other members of the Sales team, and Project Managers to coordinate Cox Business solution implementations and migrations to ensure a smooth and consistent customer installation experience. Document customer’s voice and data network, as required. Attends industry-related training to increase knowledge of Cox Business and competitor technology solutions, consultation, negotiation, and sales skills; attending strategic and/or development meetings with sales teams. Participates in discussions with members of the Sales and Sales Support team to develop Cox Business proposals and associated technical specifications, and responds to RFPs (request for proposals), as needed to ensure their technical integrity. QUALIFICATIONS Minimum Bachelor’s degree in a related discipline and 2 years’ experience in a related field (e.g. Business, Technical, and/or Sales). The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related field Technology solutions experience or exposure Proficient in building relationships, adaptability, written communication, in-person and virtual presentation skills, continuous personal development, customer satisfaction, and consultative selling. Cisco CCNA, CompTIA Network , or Equivalent AWS Foundational, Azure Beginner Certification or Equivalent Business, Technical, and Sales acumen. Valid driver’s license, safe driving record, reliable transportation Preferred Telecommunications (telephony, data, and video) experience Salesforce CRM exposure highly AWS Associate, Azure Intermediate, Google Foundational Certification or Equivalent Basic/Beginner Knowledge of XaaS Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Salary : $74,500 - $111,700