What are the responsibilities and job description for the NetOps Specialist- Veterans Preferred position at CCS GLOBAL TECH?
Responsibilities:
· Oversee the infrastructure and network operation by responding appropriately to alerts and events.
· Oversee incident resolution, ensuring appropriate response to escalations.
· Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery.
· Review root cause analysis documentation to address performance management and incident correlation issues.
· Provide data center support where appropriate.
· Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
· Provide incident notification to Government representatives.
Minimum Qualifications:
· Bachelor's Degree in Computer Science, MIS, Business, or related field*
Certifications Requirements:
· IAT Level III certification
· Must possess at least two of the following certifications: a CISCO Certified Network Professional (CCNP) Routing and Switching, CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or Microsoft Certified Solutions Associate (MCSA).
Job Type: Full-time
Salary: $65,000.00 - $75,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Barstow, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
License/Certification:
- IAT Level III (Preferred)
Security clearance:
- Secret (Preferred)
Work Remotely:
- No