On Call Shelter Program Generalist

• Monitor in and out traffic at the front door and outside of the facility on the main campus.
• Respond to disruptive behavior (includes fights, drug dealing, etc.).
• Provide behavioral management for a diverse population including individuals with chemical dependency and/or mental health issues. This includes setting limits, encouraging desired behaviors, assigning consequences and helping people think through their actions and decisions.
• Write timely and behaviorally descriptive Ban Reports when guests exhibit disruptive behavior.
• Respond to guests who are in crisis or having medical emergencies.
• Provide services, resources, and information to guests.
• Develop supportive relationship with guests by using motivational interviewing strategies, providing an informal listening ear for guests experiencing difficulties.
• Work in the different program service areas such as clothing room, long term storage, office, and kitchen.
• Work collaboratively with the other Nativity House staff, mental health team and social worker to promote behavioral changes in guests.
• Participate in multidisciplinary case staffing meetings as needed to coordinate services for guests.
• Wash and fold laundry (bed linens and towels) as needed.
• Maintain the daily schedule for each program. This may include wake up times, meal times, check-in times and bedtimes.
• Maintain written and computerized records.
• Communicate with other team members throughout the shift to make sure everything is done, and everyone is aware of any ongoing issues.
• Assists with end of the day clean up.
• Other duties as assigned.

• High school diploma or GED.
• Must obtain Food Handler’s card within first 3 months of employment.
• Experience working with diverse populations including people with active mental health and chemical dependency issues is a plus.
• Possess good verbal and written communication.
• Applicant must successfully pass required background checks prior to an offer of employment.
• Ability to provide a negative TB test.
• Must have an acceptable driving record per CCS’ driving policy, (required to provide current driving abstract).
• Must have reliable transportation, valid driver’s license, and automobile Insurance.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer.

Please let us know if you need special accommodations to apply or interview for this position.