eCommerce Product Configuration Specialist

Job Summary:

The Product Configuration Specialist ensures system reliability through thorough testing, troubleshooting, and collaborating with the development team on configuration-related projects.

Duties and Responsibilities:

• Maintain and update product information and configuration in the eCommerce system, ensuring accuracy in product descriptions, images, pricing, and availability.
• Provide internal support to team members using the eCommerce system, troubleshooting issues and resolving application-related problems.
• Create and maintain detailed configuration documentation, user guides, and training materials.
• Assist in system testing for new feature implementations, patches, and system upgrades.
• Coordinate product updates with the marketing and product teams to ensure correct product listings.
• Collaborate with the development and IT teams to identify, report, and fix system bugs or discrepancies.
• Monitor product performance within the application to ensure that all data aligns with sales goals and customer experience standards.

Required Skills/Abilities:

• Experience with relevant eCommerce systems or product management software.
• Strong understanding of configuration management principles.
• Ability to analyze complex issues and find effective solutions, ensuring accurate and consistent configuration.
• Strong troubleshooting and debugging skills.
• Excellent written and verbal communication skills, with the ability to explain complex technical information clearly to both technical and non-technical stakeholders.
• Ability to work effectively in a fast-paced environment while following detailed instructions and procedures.
• Proficient in Microsoft Excel.
• Knowledge of attribute-based and product-based configurations.
• Understanding of conditional logic.

Education and Experience:

• Highschool diploma or equivalent required.
• 1-3 years of experience.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Debugging: 1 year (Required)
• Microsoft Excel: 1 year (Required)

Ability to Commute:

• Hendersonville, TN (Preferred)

Ability to Relocate:

• Hendersonville, TN: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $26