Resident Care Specialist

Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you.

Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a full-time Resident Care Specialist.

As a Resident Care Specialist, you will have to opportunity to connect with, and positively impact the lives of, our residents daily!  You will be responsible for the coordination, training, and monitoring of Community person-directed care practices and compliance of the resident care teams in accordance with Federal, State and Local regulations. You will assist with the development and implementation of the resident care policies, procedures, processes and quality initiatives in optimizing each resident’s well-being and overall experience. This also includes ensuring excellence of residents’ move in experience, providing outreach and support to families, and being a leader for resident care staff, including during the acquisition and opening of new communities. You will seek to increase awareness of Cedarhurst Senior Living and our mission to create communities where each person feels loved, valued, supported, and able to live life to the fullest.

As a Resident Care Specialist, you will impact the lives of our residents by –  

• In connection with Community leadership and Regional Directors, directs the resident care staff hiring, onboarding, scheduling, orientation, division of responsibilities, monitoring, and ongoing training for Community resident care teams, including during acquisitions and opening of new communities
• Assesses residents’ needs and interests upon move-in, prepares and incorporates the care and life enrichment goals into residents’ individualized service plan
• Coordinates and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident
• Primarily responsible for conducting skills competency training for new resident care staff and on a routine basis
• Provides support and tools to improve Community staff retention, onboarding and mentoring of new resident care employees
• Creates an atmosphere of warmth, comfort, security and joyfulness for the residents
• Collaborates with department team members to set organization-wide quality improvement goals and initiatives on an ongoing basis and revises as needed
• Supports organization-wide clinical initiatives such as the electronic health records system
• Assists with resident care staff responsibilities within communities as needed
• Acts as an interim Resident Care Coordinator within communities as needed
• Responsible for ensuring care staff provides new residents with an efficient and welcoming experience
• Implements and monitors short & long-term resident care goals within the Communities
• Mentor staff and volunteers to provide specific care training to meet residents' needs and ensure resident care programs are implemented
• Attends corporate sponsored meetings and training sessions as required
• Other duties as assigned

To become a Resident Care Specialist, you will need –

• Certified Nurse's Aide certification in applicable State required.

• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience required.
• Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living.

• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, employees and the overall community.

When considering a career with Cedarhurst, please understand that –

• Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve.
• To be a Cedarhurst team member means you’re devoted to doing The Friend’s Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst.
• Cedarhurst believes that its team is its greatest asset.  For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
• Cedarhurst believes in promoting from within.  We seek team members who wish to grow with us. 
• Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service).
• Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, participating in mandatory COVID-19 vaccine program, participating in testing requirements (COVID-19 and TB) and using designated PPE when required.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.