What are the responsibilities and job description for the Product Owner - Access & Payment Reimbursement (remote) position at Cencora?
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
The Product Owner, Access & Payment Reimbursement role acts as a lead strategist and subject matter expert for assigned Service Line capabilities and evangelist for general portfolio of capabilities to both internal and external audiences. This key role assists Product Management department in understanding and monitoring market developments, industry trends, risks, and customer needs to drive strategic direction for service line-related products and services by conducting market surveillance, and engaging existing customers, potential prospects and internal stakeholders. Focusing on CRM, Access, Payment Reimbursements and Affordability Service Lines.
Conducts service line-related competitive surveillance to provide Product Management with data to better understand the definition and size of market segments/opportunities, and identify opportunities to drive enterprise value in that environment.
Assists in the development of high-quality commercialization tools - including sales new and business development materials articulating the value proposition for items such as but not inclusive to: service capabilities, RFP language, pricing, implementation guides/plans/checklists, operational SOPs, scripts, and associate training materials that support new product features/innovations.
Supports the infusion of service line capabilities into business operations across the enterprise by conducting UAT, assisting with staff training, trouble-shooting, and overall support for users and management consuming the capability.
Gathering the voice of customers and determine business-case and feasibility of enhancements to existing products/services through the creation of feature user stories.
Manage product/service backlog to drive the overall product road-map.
Assist in managing service line-related vendors involved in operation of assigned service line capabilities - including supporting needs of routine business reviews and mining for additional value.
Conduct research to support the evaluation, prioritization, and execution of ideas for product development.
Assist with gathering key performance metrics for relevant products to monitor success and identify areas of opportunity for improvement.
Deliver excellent customer service and manage internal client expectations appropriately.
Perform related duties as assigned
Bachelor’s Degree in a business or healthcare-related field preferred or four (4) years of equivalent healthcare related experience.
Management or equivalent leadership experience required.
Prior experience working on products related to access & payment reimbursements service lines - highly desired
Excellent customer service skills
Operational program experience or experience in a position that provides support to operational program processes for at least one year
Ability to think strategically, applying business insight/acumen and demonstrating critical thought in a complex business environment.
Ability to construct a business case that illustrates opportunity and risk accurately based on information available.
Demonstrated effective professional communication (written and verbal), presentation skills and training skills.
Ability to prioritize workload and consistently meet deadlines; identify additional resource needs as necessary.
Ability to work independently and within a team setting with minimal direction/ supervision.
Ability to understand technical concepts and translate to operational processes.
Ability to understand operational processes and evaluate technical solutions.
Demonstrated success leading projects and being a member of project teams.
Technical proficiency with Microsoft Office applications.
Ability to learn and implement new concepts/skills with minimal lead time.
Ability to complete research in a thorough, thoughtful, and comprehensive way that demonstrates understanding and provides strategic insight.
Ability to conceptualize and validate new products and/or product strategies.
Ability to demonstrate a basic understanding of budgets, productivity, and other business concepts.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
ScheduleFull time
Affiliated CompaniesAffiliated Companies: Lash Group, LLCEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email
hrsc@amerisourcebergen.com
. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAbout the Company:
Cencora